NICE

Senior Solutions Architect

NICE

full-time

Posted on:

Location Type: Remote

Location: Germany

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Job Level

Senior

Tech Stack

CloudJavaJavaScriptNode.jsPython

About the role

  • Design, build, and implement advanced Conversational AI solutions for customers and partners.
  • Manage high-impact projects and provide deep technical insights.
  • Ensure customers achieve maximum value from our platform.
  • Drive complex projects from pilot/Proof of Concept (PoC) to full implementation.
  • Provide cutting-edge technical solutions and shape architectural best practices.
  • Partner with cross-functional teams to support business development.
  • Deliver technical training, workshops, and best practices to empower customers.
  • Develop precise technical documentation and resolve complex technical issues.

Requirements

  • Minimum of 5 years in a similar role within Conversational AI, SaaS, or enterprise software industries, focusing on high-level individual contributions and advanced technical implementations.
  • Mastery in Python, Java, Node.js, APIs, SDKs, and cloud-based platforms. Proven experience with Cognigy or equivalent Conversational AI platforms.
  • Demonstrated ability to resolve complex technical challenges with scalable and innovative solutions.
  • Strong capability to align technical solutions with business objectives and deliver measurable outcomes.
  • Exceptional ability to communicate technical concepts effectively to both technical and non-technical stakeholders.
  • Must be fluent in German (minimum C1 level) and English.
Benefits
  • Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
  • Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
  • Passionate, innovative, and excited to constantly raise the bar.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PythonJavaNode.jsAPIsSDKscloud-based platformsConversational AItechnical documentationtechnical trainingarchitectural best practices
Soft Skills
communicationproblem-solvingcollaborationproject managementcustomer empowermenttechnical insightsbusiness alignmentstakeholder engagementinnovationtraining delivery