NICE

Senior Solutions Architect

NICE

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

CloudJavaScriptPython

About the role

  • Design, build, and implement advanced Conversational AI solutions for customers and partners.
  • Manage high-impact projects, provide deep technical insights, and ensure customers achieve maximum value from our platform.
  • Drive complex projects from pilot/Proof of Concept (PoC) to full implementation.
  • Provide cutting-edge technical solutions, shape architectural best practices.
  • Collaborate with cross-functional teams to support business development.
  • Deliver technical training, workshops, and best practices to empower customers and partners.
  • Develop precise technical documentation and ensure the resolution of complex technical issues.

Requirements

  • Minimum of 5 years in a similar role within Conversational AI, SaaS, or enterprise software industries.
  • Proven experience with Cognigy or equivalent Conversational AI platforms.
  • Demonstrated ability to resolve complex technical challenges.
  • Strong capability to align technical solutions with business objectives.
  • Exceptional ability to communicate technical concepts effectively.
  • Applicants must be authorized to work in the United States without sponsorship.
  • Proficient in JavaScript and Python; experience with back-end integrations.
  • Front-End Design: HTML and CSS
  • Back-End Development: server-side applications and data manipulation.
Benefits
  • Join an ever-growing, market disrupting, global company
  • Opportunities across multiple roles, disciplines, domains, and locations
  • Work in a fast-paced, collaborative, and creative environment
  • AI-first CX platform built for real-world scale
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Conversational AICognigyJavaScriptPythonHTMLCSSback-end integrationsserver-side applicationsdata manipulationtechnical documentation
Soft Skills
communicationproblem-solvingcollaborationproject managementtechnical trainingcustomer empowermentbusiness alignmenttechnical insightscomplex issue resolutionarchitectural best practices