NICE

Transaction Monitoring Analyst

NICE

full-time

Posted on:

Origin:  • 🇵🇭 Philippines

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Job Level

Mid-LevelSenior

Tech Stack

PHP

About the role

  • Identify and investigate suspicious activities related to money laundering, terrorist financing, and other financial crimes
  • Monitor and analyze transaction data and review merchants flagged by the client's transaction monitoring system
  • Conduct complex investigations including reviews of multiple associated accounts
  • Take appropriate actions to mitigate risk (contact merchants, retain funds, terminate agreements, raise SARs)
  • Perform data analysis using Excel and other tools and generate regular and ad-hoc reports for management
  • Evaluate and assess transaction and customer profile risks and escalate high-risk cases to senior management
  • Assist in maintaining and updating operational procedures and processes
  • Communicate with internal and external stakeholders, providing expert advice and education on risk and fraud matters

Requirements

  • Previous experience in transaction monitoring or fraud detection within the payments industry
  • Background in payments or financial services
  • Experience in a customer service environment
  • Fluent in English, with exceptional verbal and written communication skills
  • Analytical mindset capable of interpreting complex data and identifying patterns
  • Problem-solving approach demonstrating professional judgment, commitment, integrity, teamwork, and customer service
  • Proficiency in Excel and data analysis tools
  • Must be a Philippine citizen currently living in the Philippines