Enrollment Manager
NFP, an Aon company
full-time
Posted on:
Location Type: Remote
Location: Tennessee • United States
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Salary
💰 $52,000 - $92,000 per year
About the role
- lead the benefits enrollment and support onsite and call center teams
- manage call center process and software for open enrollments
- provide superior customer service to clients’ employees during benefits enrollment
- work with the director to plan enrollment strategy
- develop benefits communication and engagement strategies
- train and support onsite and call center benefits counselors
Requirements
- at least 3 years of employee benefits/insurance experience
- management experience
- customer service experience
- attention to detail
- excellent communication skills, both oral and written
Benefits
- PTO & paid holidays
- 401(k) with match
- exclusive discount programs
- health & wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicemanagementattention to detailcommunication skills