Operations Support Coordinator, Sales Strategy
NFP, an Aon company
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Salary
💰 $50,000 - $63,000 per year
About the role
- Provide administrative and operational support to ensure the smooth functioning of our department
- Assist in process development, data management, and project coordination
- Collaborate with operations management to maintain and optimize departmental workflows
- Maintain accurate records and documentation related to business operations
- Ensure data integrity and assist with data analysis and reporting as needed
- Support the creation, dissemination, and storage of departmental information
- Coordinate logistics and planning for departmental team events and meetings
- Provide general administrative support to team members
Requirements
- Bachelor’s degree preferred or equivalent experience
- 1-2 years previous experience in customer service, operations, or in an administrative position preferred
- Can effectively navigate within CRM and various carrier platforms
- Can define and explain the various steps in our processes
- Capacity to solve problems while considering impact to client and firm
- Microsoft office skills (Outlook, Word, Excel, and PowerPoint)
- Basic knowledge of process improvement methodologies (e.g., Lean, Six Sigma)
Benefits
- PTO & paid holidays
- 401(k) with match
- Exclusive discount programs
- Health & wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data managementdata analysisprocess developmentprocess improvement methodologiesLeanSix Sigmarecord keepingreporting
Soft Skills
problem solvingcollaborationorganizational skillscommunication