NFP, an Aon company

Account Manager, Benefits

NFP, an Aon company

full-time

Posted on:

Location Type: Hybrid

Location: Oklahoma City • Oklahoma • United States

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Salary

💰 $41,000 - $80,000 per year

About the role

  • Responsible for working with Consultants to service client accounts
  • Managing the renewal process from start to finish
  • Leading open enrollment presentations
  • Taking an active role in client relationship building
  • Day-to-day client service, project management, and vendor coordination
  • Serve as the primary contact for clients, addressing their needs and concerns promptly and effectively
  • Maintain regular communication with clients to ensure their satisfaction
  • Build and deepen relationships with clients, fostering trust and long-term partnerships
  • Manage the lifecycle and renewal process for client accounts
  • Lead the implementation of new business and open enrollment processes
  • Coordinate with vendors for seamless service delivery
  • Review benefit plan summaries for accuracy, ensuring compliance with regulatory requirements
  • Manage the renewal and marketing process from start to finish
  • Maintain accurate and up-to-date documentation of client interactions.

Requirements

  • 3+ years of experience in benefits account management or a related field
  • Strong understanding of benefits administration, industry trends, and carrier products and services
  • Proven ability to manage client relationships and anticipate client needs
  • Excellent communication skills, both written and oral
  • Strong Microsoft Excel and PowerPoint skills
  • Project management skills with the ability to manage multiple priorities effectively
  • Ability to work independently and as part of a team
  • Effective time management and decision-making skills
  • Presentation and public speaking abilities
  • Diligent follow-up skills.
  • Preferably a bachelor's degree.
  • Life & Health Insurance License

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
benefits administrationclient account managementproject managementpresentation skillspublic speakingtime managementdecision-makingMicrosoft ExcelMicrosoft PowerPoint
Soft skills
client relationship managementcommunication skillsindependent workteam collaborationdiligent follow-up
Certifications
Life & Health Insurance License