NFI Parts Inc

Territory Sales Manager

NFI Parts Inc

full-time

Posted on:

Location Type: Hybrid

Location: Delaware • Ohio • United States

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About the role

  • Collaborate with CS Directors and CS Managers to develop and implement tailored customer strategies that support business growth.
  • Review and interpret analytical reports provided by Analysts (Kinetik, Alternate, SVP) to identify opportunities and guide team strategy.
  • Collaborate with CS Director, CS Manager to determine team strategy meetings to plan customer visit agendas.
  • Oversee and participate in customer visits, meetings, and calls to assess performance, gather intelligence, and promote products.
  • Participate pre-visit planning assigned CS Team to align on expectations, deliverables, and strategy.
  • Participate in post- visit meetings with the CS Team.
  • Ensure effective communication of customer insights and outcomes are shared with relevant internal teams.
  • Ensure TSR’s are gathering competitor cross-reference data and maintain tracking sheets.
  • Provide market intelligence to CS Directors and Business Development team to inform strategy and product positioning.
  • Collaborate with Business Development to ensure market intel and targeted products are aligned with customer feedback and needs of the business.
  • Promote proactive selling based on customer insights and industry trends.
  • Support remote TSRs with office visits to foster team development and strategy alignment.
  • Coordinate with CS Directors to ensure consistent execution of customer strategies and deliverables.
  • Maintain updated travel logs, calendars, and program tracking tools.
  • Hiring and training TSR’s
  • Develop and deliver annual Employee Performance Reviews to TSRs
  • Monitor and support timely delivery of presentations and training on parts manuals, Recommended Stock Lists (RSLs), and other corporate materials TSR are responsible for.
  • Collaborate on RSL/P3 development and execution with CS Directors and Managers.
  • Attend trade shows, bid openings, product installations, and testing events as required.
  • Manage annual list of trade shows and monitor for viable shows to attend as well as coordination of attendees and collaboration with Marketing team for booth marketing materials and giveaways.
  • Develop financial budgets for TSR travel expenses, including trade shows and marketing materials, and promotional products to provide recommendations to Customer Service Directors.
  • Support TSR’s on submitting detailed contact call reports, outlining visit outcomes, follow-ups. And strategic actions.
  • Support in tracking and update profitability logs, customer profiles, and program performance metrics.

Requirements

  • Bachelor’s Degree or equivalent job experience.
  • Proven experience in sales, customer service, or business development, preferably in the transit or automotive industry.
  • Proficiency in CRM systems and Microsoft Office Suite.
  • Ability to travel up to 75%.
Benefits
  • **WHY JOIN OUR TEAM: **
  • - Competitive Wages.
  • - A continuous learning environment.
  • - Ability to advance your career with a growing company.
  • - Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salescustomer servicebusiness developmentmarket intelligenceperformance metricsfinancial budgetingtraininganalytical reportingstrategic planningproactive selling
Soft Skills
collaborationcommunicationteam developmentleadershiporganizational skillscustomer insightsproblem-solvingadaptabilityattention to detailtime management
Certifications
Bachelor’s Degree