
Payroll Operations Supervisor
NFI Group Inc. (TSX: NFI, OTC: NFYEF; TSX: NFI.DB)
full-time
Posted on:
Location Type: Remote
Location: Canada
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Job Level
About the role
- Oversee end-to-end payroll processing for multiple pay groups across the U.S. and Canada, ensuring accuracy, timeliness, and full regulatory compliance.
- Review and approve payroll registers, reconciliations, and variance reports prior to payroll close.
- Manage payroll processing across in-house systems and third-party vendors to ensure consistent service delivery.
- Serve as an escalation point for complex payroll issues and employee inquiries, providing guidance and resolution direction.
- Ensure accurate withholding, approval, and remittance of all payroll-related taxes, garnishments, benefit contributions, and union dues in accordance with U.S. and Canadian regulations.
- Provide day-to-day leadership, coaching, and workload management for payroll team members; ensure coverage, cross-training, and adherence to payroll calendars.
- Review team output for accuracy, compliance, and quality; support onboarding, training, and ongoing development.
- Partner with HR, Benefits, Finance, Systems and Payroll Compliance & Tax to plan, communicate, and implement process or system changes.
- Maintain strong payroll controls and support statutory filings, year-end activities (W-2, T4), and internal and external audits.
- Identify and lead process improvement initiatives to enhance payroll efficiency, accuracy, scalability, and service delivery.
- Support payroll system enhancements, testing, and documentation; contribute to the development and maintenance of payroll procedures and standards.
- Ensure timely payment and tracking of U.S. employee benefit invoices in coordination with key stakeholders.
- Ensure all Internal Controls over Financial Reporting (ICFR) within the payroll area are properly designed, documented, and operating effectively.
- Establish and enforce policies and processes to ensure compliance with all regulatory, legal, and organizational requirements, including quality, environmental, and health & safety programs.
Requirements
- 1–5 years of experience in payroll operations, including exposure to U.S. and Canadian payroll.
- Post secondary education or equivalent Human Resources experience.
- Experience working with payroll systems and third-party payroll providers.
- Strong knowledge of U.S. and Canadian payroll tax legislation and compliance requirements.
- Advanced proficiency in Microsoft Office, particularly Excel.
- Strong written and verbal communication skills.
- Ability to work independently, manage competing priorities, and meet deadlines.
- Strong interpersonal, organizational, and analytical skills.
- Demonstrated ability to handle sensitive and confidential information.
- Ability to travel up to 2%.
Benefits
- Competitive Wages and comprehensive benefit package with Immediate benefit eligibility
- Paid holidays and vacation
- Passionate about creating a better product, a better workplace, and a better world
- Inclusive workplace culture that values and empowers team members.
- On-the-job training in a continuous learning environment (we’ve invested 10.9 million in 2023)
- Advancement opportunities within our family of companies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payroll processingpayroll tax legislationpayroll compliancepayroll reconciliationspayroll registersprocess improvementstatutory filingsinternal controlsdata analysisworkload management
Soft skills
leadershipcoachingcommunicationorganizational skillsanalytical skillsinterpersonal skillsindependencetime managementproblem-solvingconfidentiality