5+ years of experience in a presales or technical consulting role
Proven experience working with a sales organization
Proven experience leading technology introduction to a new market
Experience in Workplace, End User or Desktop Services
Knowledge of Digital Experience Monitoring or similar end-user experience-driven functions
Experience with Cloud, Win10, O365 migration, release, or change-related projects
Understanding of the ITIL framework
Strong account management capability
Excellent written, oral, and interpersonal communication skills
Team player with good judgment

Benefits

100% covered company benefits including health, dental, and vision
Access to life insurance, long-term disability, and accidental death/personal loss coverage
Flexible Hours and unlimited vacation
11 company-paid holidays
3 extra days for volunteering
Hybrid work model
Free access to professional training platforms
Up to 16 weeks of paid leave for birthing parents/primary caregivers
6 weeks for secondary caregivers
401(k) plan with up to 4% company matching contributions
Bonuses for referring successful hires

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

presales supporttechnical consultingDigital Experience MonitoringCloud migrationWin10 migrationO365 migrationITIL frameworkaccount management

Soft Skills

excellent written communicationexcellent oral communicationinterpersonal communicationteam playergood judgment