NextGen Security

Project Manager

• Work directly with a Project Manager to assist in completing projects
• Attend project meetings
• Assist with resource scheduling, such as installation and subcontractor team coordination
• Provide onsite technician support
• Safely operate a company vehicle
• Ensure project quality control
• Stage equipment
• Assemble and review project documentation
• Assist with invoicing & project tasks
• Represent NextGen Security as the valuable point of contact for customers
• Local travel may be required

Assistant Project Manager

Administrative Assistant

• Maintaining the office, timesheet reconciliation, general office needs, ordering office supplies, and support for the various departments within the Florida office.
• Order all needed office supplies.
• Manage mail distribution, incoming phone calls, and general front-office tasks.
• Coordinate office visitors and conference room schedules.
• Plan and execute internal and external events for employees and customers.
• Weekly time sheet review and reconciliation for payroll and operations.
• Own the Office Manager portion of the new employee onboarding process and terminated employee procedures.
• Place orders for clothing with clothing vendor, manage clothing store with counterparts in various offices.
• Book travel for technicians as requested.
• Oversee training process including registration of employees, follow-up on renewals, and maintaining training database for the region.
• Manage drug testing, alcohol testing, and background check requirements for local resources based on customer requirements.
• Reconcile office credit card in expense software monthly.
• Oversee philanthropic efforts for the Florida office.
• Book new jobs and ensure accurate documentation of project details, customer purchase orders, and invoicing requirements.
• Organize and maintain project documentation in Teams, including folder structures and onboarding packages.
• Collaborate with sales teams to collect missing information and ensure all project requirements are met.
• Assist with administrative tasks as assigned by General Manager and Director of Operations.

Office Manager

Vice President

• Manage the service department operations to ensure customer satisfaction including business growth through marketing and customer visits
• Oversee Service Management and Field Supervisors for the West division offices
• Implement standards, processes, and procedures relating to service in the West
• Oversee Service Coordinators for division, driving change and efficiencies when needed
• Manage service contract and customer satisfaction
• Establish and maintain subcontractor relationships around the country
• Assist in sales process for new service contracts and requirements
• Increase Service Revenues and Margins across the Division

VP of Service

• Complete installation project oversight.
• Project financial responsibility.
• Scheduling.
• System programming.
• Project quality control.
• Installation and subcontractor team coordination.
• Representing NextGen Security as the main point of contact for our valued customers.
• Some travel may be required.

Engineering Manager

• Leading and supervising a team of engineers as they develop, test, modify, and create solutions to technical problems.
• Manages all System Design Managers, System Designers, Deployment Engineers and System Support resources for each region of the West Division.
• Assists in pre-sales and post-sales engineering needs for projects and quotes.
• Research and implement new technologies & product lines.
• Oversee technical support to operations and service resources, serve as highest level engineering escalation as needed.

VP of Engineering

Account Manager

• Managing existing client’s needs and developing long-term relationships with assigned accounts.
• Presenting solutions based on customer requirements and working with operations and engineering on a regular basis to develop proposals and to ensure the timely and successful delivery of our solutions.
• Management of existing customer accounts.
• Building and maintaining strong, long lasting customer relationships.
• Operating as the lead point of contact for matters specific to your customers.
• Ensuring the timely and successful delivery of solutions according to customer needs and objectives.
• Project estimating.
• Forecasting and tracking key account metrics.
• Networking with vendors, suppliers and industry contacts.
• Creation of quotes and scopes of work.