Manager, Professional Services Delivery
NextGen Healthcare
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Responsible for successful delivery of solutions for clients and business results
- Collaborate effectively with team members, stakeholders, and clients to ensure successful project delivery
- Provide consultative advice, recommendations, and solutions to clients
- Lead through data driven analysis of business results
- Make business decisions with key performance indicators and data
- Collaborate with Sales for project estimates and customer inquiries
- Provide management, coaching, and leadership to the team
Requirements
- Bachelor’s degree in business, Information Technology, or a related field
- 7+ years project implementation professional services, healthcare consulting, project management, or a customer-facing role
- NextGen Certification in EHR,EPM or other relevant product certifications within 6 months of hire
- Strong understanding of the professional services landscape
- In depth knowledge of the health care industry including Revenue Cycle Management, Clinical/Patient Care Operations, Best Practices Processes and Workflows, Analytics and HITECH and MACRA legislation and related programs and regulations.
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project implementationhealthcare consultingproject managementdata analysiskey performance indicatorsRevenue Cycle ManagementClinical OperationsPatient Care OperationsanalyticsHITECH legislation
Soft Skills
collaborationconsultative adviceleadershipcoachingcommunicationstakeholder engagementdecision makingteam managementproblem solvingcustomer service
Certifications
Bachelor’s degreeNextGen Certification in EHRNextGen Certification in EPM