Senior Specialist II, Cloud Platforms – Operations
NextGen Healthcare
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Responsible for leading enterprise-scale cloud infrastructure operations, with an emphasis on system reliability, automation, performance, and security
- Manage cloud service delivery, monitor and improve infrastructure efficiency, and ensure alignment with DevOps and Site Reliability Engineering (SRE) practices
- Acts as a key contributor to the design, implementation, and optimization of cloud-based systems
- Partner across IT, DevOps, security, and application delivery teams to enable high availability, scalability, and operational excellence across hybrid and cloud-native environments
- Oversee performance, monitoring, emergency response, and capacity planning for enterprise cloud infrastructure across development, staging, and production environments
- Drive automation and standardization of infrastructure provisioning, deployment pipelines, and self-healing systems using Infrastructure-as-Code and DevOps tools
- Collaborate with operations, security, and DevOps teams to identify and resolve performance issues, enforce best practices, and improve overall operational maturity
- Apply SRE principles to maintain service-level objectives (SLOs) and ensure reliability, observability, and fast incident resolution for cloud-hosted platforms
- Continuously assess and improve cloud KPIs, SLAs, and performance metrics to ensure transparency, uptime, and alignment with business goals
- Manage complex infrastructure tasks and projects, ensuring high security, compliance, and performance standards
- Perform post-incident reviews and root cause analyses to implement long-term fixes and continuous improvements to system resilience
- Contribute to architectural decisions related to cloud infrastructure, networking, and security for highly available, scalable, and secure services
- Provide technical guidance, mentorship, and leadership to junior cloud engineers and cross-functional stakeholders.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical discipline
- 6–7 years of hands-on experience in cloud infrastructure engineering, operations, or architecture roles
- Deep experience deploying and managing services in public cloud environments such as AWS, Azure, or GCP
- Strong background in high-availability system operations in complex, 24x7x365 enterprise environments
- Proven experience with Windows Server administration, Linux systems, and hybrid infrastructure environments
- Demonstrated experience with infrastructure automation, performance optimization, and security compliance in the cloud
- AWS Certified Solutions Architect – Professional or AWS DevOps Engineer – Professional (or equivalent certification from Azure or GCP)
- CCNP or CCIE certification preferred, or equivalent experience in network design and security
- Knowledge of cloud computing platforms (AWS, Azure, GCP), enterprise networking and security architectures, and cloud-native infrastructure components such as IAM, VPC, load balancers, and auto-scaling
- Proficiency with Infrastructure-as-Code tools (Terraform, CloudFormation, Puppet), scripting languages (Python, PowerShell, Bash), and cloud monitoring/logging platforms (CloudWatch, Datadog, ELK, Prometheus/Grafana)
- Understanding of DevOps and SRE practices, CI/CD pipelines, and agile operations methodologies.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options