
Customer Support Representative II – College, Part Time
NextEra Energy, Inc.
part-time
Posted on:
Location Type: Office
Location: Miami • Florida • United States
Visit company websiteExplore more
Salary
💰 $18 per hour
Job Level
About the role
- Assist with customer requests and inquiries
- Provide information and problem resolution
- Handle inbound calls regarding customer complaints and billing
- Identify complex calls and assist with agency inquiries
Requirements
- High School Grad / GED
- Experience: 0+ years
- Associate's Degree (Preferred)
- Bachelor's Degree (Preferred)
- Customer Service Experience: 1+ years (Preferred)
Benefits
- Paid Training to Set You Up for Success
- Comprehensive paid training 6-8 weeks
- Stability and benefits of working for a major energy leader
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceproblem resolutioncommunicationinquiry handlingcomplaint resolution
Certifications
High School DiplomaGEDAssociate's DegreeBachelor's Degree