
Lead, Social Media, Community & Brand Engagement
NextEra Energy, Inc.
full-time
Posted on:
Location Type: Office
Location: Houston • Texas • United States
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Job Level
About the role
- Own organic social strategy across all three brands, aligned to brand positioning, content pillars, and business objectives.
- Define content pillars, editorial calendars, publishing cadence, and platform-specific strategies (Meta, TikTok, Reddit, emerging channels).
- Identify social trends, cultural moments, and AI-driven content opportunities to drive relevance and sustained growth.
- Lead social community care across brands, ensuring timely, empathetic, and on-brand responses at scale.
- Own paid social strategy and execution, including testing, optimization, and performance reporting.
- Lead ongoing brand communications that inform, engage, and reinforce each brand’s promise.
- Identify and manage agency partners across content, creative, and paid media.
Requirements
- 8+ years of experience in social media, digital marketing, brand communications, or community management.
- Proven ownership of organic and paid social strategies.
- Deep expertise across major and emerging social platforms (Meta, TikTok, Reddit).
- Experience building social customer care workflows with Customer Care teams.
- Strong cross-functional and agency leadership skills.
- Data-driven mindset with excellent written and verbal communication skills.
- Preferred Experience in regulated or highly scrutinized industries.
- Background in energy, utilities, telecom, or consumer services.
- Experience leading social and community programs across multiple brands.
Benefits
- NextEra Energy offers a wide range of benefits to support our employees and their eligible family members.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
social media strategypaid social strategycontent pillarseditorial calendarsperformance reportingcommunity managementdata-driven mindsetsocial customer care workflowsoptimizationtrend identification
Soft Skills
leadershipcommunication skillscross-functional collaborationempathytimelinesscreativitystrategic thinkingagency managementengagementbrand reinforcement