Solutions Engineer, Higher Education
D2L
Integration Engineer
Nextech Systems
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SeleniumSQL
About the role
- Conduct client training, including the instruction of both clinical and non-clinical staff on the appropriate use of software applications
- Complete a variety of administrative tasks to keep customer, Project Manager, and Department Manager up to date on assigned implementation projects
- Maintain and grow strong proficiency in all technical facets of Nextech software Solutions
- Answer incoming calls related to projects and tasks
- Reply to Technical Services requests in a timely fashion
- Maintain ongoing contact with assigned clients to ensure customer satisfaction
- Maintain detailed notes and document interface configurations for each project in Salesforce
- Create and maintain documentation and training to help drive success for the broader team and our customers
- Evaluate client hardware to ensure it meets Nextech requirements; make recommendations as necessary
- Knowledge of HL7 standards
- Lead and coordinate technical initiatives to merge SQL Server client databases, supporting market-driven clinic acquisitions and consolidation.
- Execute SQL merge validation through both manual processes and by assisting in the development of automated solutions to minimize manual intervention.
- Optimize and enhance the clinical merger workflow to achieve more timely, efficient, and accurate project outcomes.
- Carry out other duties as assigned based on business need
Requirements
- 3 years of experience supporting high performance applications with a detailed understanding of technical aspects of the software
- Able to work a Thursday – Monday schedule including evening/night and early morning hours
- Advanced technical skills, including basic computer/technology skills and proficient to excellent Microsoft© Office Suite (Access, Excel, Outlook, PowerPoint, Visio, and Word) experience
- Intermediate to expert knowledge of SQL queries and able to write advanced queries
- Proven/demonstrated ability to work independently as well as in a team environment, handle multiple demands and changing priorities and exhibit results with a high level of accuracy
- Excellent project management, analytical and problem-solving skills
- Excellent interpersonal skills
- Excellent written and verbal communication
- Knowledge of RESTful APIs and execution through tools like postman
- 3+ years of experience supporting high-performance applications with a strong understanding of SQL Server databases.
- Experience executing RESTful APIs using Postman or similar tools.
- Advanced knowledge of SQL queries and ability to write and troubleshoot them.
- Experience with UI automation tools (e.g., Selenium, Playwright, or similar).
Benefits
- Generous annual bonus opportunity
- 401(k) with Employer Match
- Flexible Time Off: take time off when you need it without worrying about available hours
- 10 paid holidays
- Volunteer Time Off
- Insurance: Choice of Medical, Dental, and Vision plans
- Health Savings Account with employer match
- Flexible Spending Account
- 100% Company-Paid Parental leave
- 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
- Nextech Luminary Peer Recognition Program
- Wellness Program including discounts on medical premiums
- Employee Assistance Program with free counseling sessions available
- Corporate Discounts on Retail, Travel, and Entertainment
- Pet Insurance options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLSQL ServerHL7 standardsRESTful APIsUI automationMicrosoft Office SuitePostmantechnical trainingdocumentationproject management
Soft skills
interpersonal skillswritten communicationverbal communicationanalytical skillsproblem-solving skillsindependent workteam collaborationtime managementadaptabilityattention to detail
