Next Generation Inc.

Telecom Expense Manager, Analyst / Consultant

Next Generation Inc.

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Location Type: Hybrid

Location: New York CityNew YorkUnited States

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Salary

💰 $75,000 - $100,000 per year

Job Level

About the role

  • Analyze telecom expenses across wireless, voice, data, and cloud services to identify cost savings opportunities and eliminate billing inefficiencies.
  • Perform detailed invoice audits to identify overcharges, discrepancies, and unused services across telecom carriers.
  • Work with large datasets and reports using tools such as Tableau, Power BI, Excel, and SQL to ensure data accuracy and generate actionable insights.
  • Develop and maintain reports, dashboards, and presentations to communicate findings, trends, and recommendations to leadership.
  • Conduct financial analysis, budgeting, and forecasting related to telecom spend, vendor contracts, and procurement activities.
  • Track and monitor telecom assets, usage, and spend, ensuring alignment between internal systems and vendor records.
  • Analyze and reconcile data across systems such as ServiceNow, PeopleSoft, and telecom carrier portals.
  • Identify and implement process improvements and automation opportunities to streamline telecom expense management workflows.
  • Evaluate vendor contracts, invoices, and spend against budget allocations to ensure financial accuracy and compliance.
  • Support vendor management activities, including invoice validation, payment tracking, and contract analysis.
  • Generate and analyze zero-usage and underutilization reports to identify cost reduction opportunities.
  • Perform high-volume data validation across large telecom inventories, ensuring accuracy and consistency across systems.
  • Collaborate with cross-functional teams including IT, Finance, Procurement, and Operations to support telecom expense management initiatives.
  • Prepare forecast reports, budget tracking reports, and variance analysis for leadership review.
  • Investigate and resolve discrepancies related to telecom billing, asset tracking, and financial reporting.
  • Stay current with emerging telecom technologies and expense management best practices.

Requirements

  • Bachelor’s degree in Finance, Accounting, Economics, Information Systems, or related field (or equivalent experience).
  • 10+ years of experience
  • Experience in Telecom Expense Management (TEM) including auditing telecom invoices managing wireless & wired services and optimizing telecom spend.
  • Strong expertise in data analytics and financial analysis, with the ability to interpret large datasets and identify trends and cost-saving opportunities.
  • Advanced proficiency in Excel (pivot tables, complex formulas), databases, and reporting tools such as Tableau and Power BI.
  • Experience working with ServiceNow and PeopleSoft for reporting, asset tracking, and financial analysis.
  • Familiarity with SQL and data querying techniques.
  • Proven ability to analyze large-scale data reports, financial systems, and telecom usage datasets.
  • Strong experience in invoice analysis, vendor payments, and budget tracking.
  • Experience developing reports, dashboards, and executive-level presentations.
  • Demonstrated ability to identify process improvements, cost-saving opportunities, and automation strategies.
  • Knowledge of telecom carriers, billing structures, and contract management practices.
  • Strong understanding of budgeting, forecasting, and project-based financial management.
  • Exceptional analytical, problem-solving, and data interpretation skills.
  • Excellent written and verbal communication skills, with the ability to present complex data clearly to stakeholders.
  • Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and perform high-volume work accurately.
  • Experience working in enterprise environments with large telecom inventories and complex financial systems.
  • Ability to work independently and collaboratively in a fast-paced, data-driven environment.
  • Experience with process automation and optimization of manual workflows is highly preferred.
Benefits
  • Hourly Rate Range $75 - $95 an hour
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticsfinancial analysisinvoice analysisbudget trackingtelecom expense managementprocess improvementsautomation strategiesdata queryingreportingforecasting
Soft Skills
analytical skillsproblem-solvingcommunication skillsorganizational skillscollaborationtime managementattention to detailpresentation skillsindependenceadaptability