NexGen Technologies, Inc.

Chief Technology Officer

• Develop and implement the technical vision and strategy for the organization.
• Lead the development and implementation of new technologies and systems.
• Manage the company's technology team and resources.
• Collaborate with other departments to align technology with business goals.
• Stay up to date with industry trends and emerging technologies to identify new opportunities.
• Ensure that the company's technology is scalable, secure, and compliant with industry regulations.
• Manage relationships with vendors and partners to ensure access to the best technologies and services.
• Manage the company's technology budget and ensure that all technology initiatives are completed on time and within budget.

Sales

• This is a quota-carrying sales role, not partnership management.
• You'll own the full sales cycle for partnership-sourced deals, close co-sell opportunities with CCaaS partners, and build the sales motions that get partners actively selling our platform.
• You'll spend most of your time closing deals sourced through partnerships.
• That means prospecting with CCaaS partners (Webex, NICE, Genesys, Five9), building a qualified pipeline, running joint sales calls, delivering product demos to enterprise buyers, negotiating contracts, and hitting your sales number.
• You'll also create the sales tools partners need: co-sell playbooks, pitch decks, battle cards, and ROI models that win competitive deals.
• You'll train partner sales teams on how to sell our platform.
• You'll negotiate partnership agreements focused on revenue commitments and deal registration.
• You'll identify new integration partnerships based purely on sales potential and speed to close.
• And you'll work cross-functionally to structure proposals and pricing for complex multi-party deals.

Director of Partnership Sales

IT Support

• Administer Microsoft 365 environment, including user management, licensing, email, security policies, and compliance configurations
• Manage Microsoft Defender for Endpoint, Identity Protection, and Cloud App Security
• Oversee Microsoft Entra ID (Azure AD) for identity and access management, SSO, and conditional access policies
• Administer ZoHo suite, including CRM, Campaigns, WorkDrive, Billing, Vault, and user management
• Administer CCaaS accounts, including Nobelbiz and 8x8
• Maintain security posture and assist with SOC 2 and HIPAA compliance efforts
• Configure and deploy Windows PCs and Mac devices for corporate use with appropriate security controls
• Establish and maintain browser configuration standards for SaaS applications across Edge, Chrome, Firefox, and Safari
• Troubleshoot hardware and software issues for remote team members
• Manage Jira Service Desk, including workflow configuration, automation, and SLA management
• Provide technical support for internal systems and the NexGen Virtual Workplace platform
• Support third-party integrations and web applications, including audio/video and browser-related issues
• Collaborate closely with operations and customer support teams on issue resolution
• Participate in a rotating on-call schedule for after-hours support
• Work within agile framework (Scrum/Kanban) for project delivery and issue tracking
• Document processes, configurations, and troubleshooting procedures
• Document solutions and maintain knowledge base articles
• Continuously improve automated support responses and results accuracy
• Help build dashboards for systems monitoring

NexGen Technologies, Inc.

CTO

Director of Partnership Sales

IT Manager – Systems Administrator