Nexgen, Inc

Program Manager

Nexgen, Inc

full-time

Posted on:

Location Type: Office

Location: Naples • Florida • United States

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Salary

💰 $70,000 - $80,000 per year

About the role

  • Lead the Hyperbaric Program, ensuring compliance with company standards and regulatory bodies (e.g., Joint Commission, UHMS).
  • Responsible for safe and effective operation of the hyperbaric chambers and related support systems and equipment.
  • Performs hyperbaric chamber and ancillary equipment operations and system maintenance as required.
  • Serve as the center’s designated Safety Director.
  • Oversee day-to-day operations, equipment, space, and supplies management.
  • Run, process, and submit reports as required; making recommendations for continuous improvement.
  • Ensure all regulatory and compliance standards are met, including in-service training, staff competency at 90-days and annually, and staff certifications remain current.
  • Manage staff, including but not limited to, staff schedule, handling performance evaluations, staff coaching & development, and disciplinary actions.
  • Organize regular staff meetings to ensure communication and operational efficiency.
  • Ensure the accuracy and completeness of patient records, maintaining compliance with quality, safety, and certification standards.
  • Audit patient bills, review charges, process cash-pay payments, and support reimbursement efforts with payers.
  • Collaborate with the company's revenue cycle team, ensuring timely and accurate charge entry and documentation.
  • Conduct outreach to referral sources, schedule presentations, and track marketing efforts to drive patient volume and program growth.
  • Support the center’s efforts to maximize program reimbursement, including holding staff and physicians accountable to ensure patient charts are accurate and signed daily.
  • Tracks marketing efforts and census results against company goals established for each center.
  • Consistently adheres to company and OSHA safety and compliance standards.
  • Ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA) by safeguarding patient information and maintaining the highest level of confidentiality standards.
  • Will be responsible for participating in the onboarding and training of new team members.
  • Other duties as assigned.

Requirements

  • High School Diploma or GED.
  • Currently Licensed/Certified EMT, CNA, or CMA with state or national licensure/certification.
  • Valid Driver's License with a positive driving history.
  • A Chauffeur's License is required in some states.
  • Current Basic Life Support (BLS) from an approved agency.
  • 3+ years of hands-on experience in hyperbaric oxygen therapy is required.
  • Knowledge of hyperbaric codes, standards, and safety regulations required.
  • Basic knowledge of healthcare reimbursement and revenue cycle.
  • Proven leadership experience and success are required.
  • Strong verbal and written communication skills.
  • Ability to treat others with compassion and patience.
  • Ability to work in a fast-paced, team-oriented environment.
  • Must possess excellent interpersonal skills.
  • All required licenses/certifications are to be maintained by the employee throughout the duration of employment.
  • All employees are required to comply with HIPAA policies and procedures.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
hyperbaric oxygen therapysystem maintenancepatient record managementhealthcare reimbursementrevenue cycle managementaudit patient billscharge entryscheduling presentationsstaff trainingperformance evaluations
Soft Skills
leadershipcommunicationinterpersonal skillscompassionpatienceteam-orientedcoachingdevelopmentorganizational skillsproblem-solving
Certifications
EMTCNACMABasic Life Support (BLS)Chauffeur's Licensestate licensurenational certification