Nexgen, Inc

Program Manager

• Lead the Wound Healing & Hyperbaric Program, ensuring compliance with CFWH standards, hospital protocols, and regulatory bodies (e.g., Joint Commission, UHMS).
• Oversee day-to-day operations, equipment, space, and supplies management.
• Run, process, and submit reports as required for hospital and CFWH staff; making recommendations for continuous improvement.
• Prepare audit reports and implement action plans.
• Ensure all regulatory and compliance standards are met, including in-service training and staff competency.
• Manage staff, including but not limited to, handling performance evaluations, staff development, and disciplinary actions.
• Organize regular staff meetings to ensure communication and operational efficiency.
• Ensure the accuracy and completeness of patient records, maintaining compliance with quality, safety, and certification standards.
• Audit patient bills, review charges, and support reimbursement efforts with payers.
• Monitor program budgets to ensure financial targets are met.
• Collaborate with hospital billing and revenue cycle teams, ensuring timely and accurate charge entry and documentation.
• Facilitate the recruitment of wound care and hyperbaric physicians.
• Conduct outreach to referral sources, schedule presentations, and track marketing efforts to drive patient volume and program growth.
• Conduct regular program and hospital visits to ensure efficiency, open communication, and program success.
• Support hospital efforts to maximize program reimbursement, including holding staff and physicians accountable to ensure patient charts are accurate and signed on a daily basis.
• Ensure staff maintains certifications required by governing bodies.
• Tracks marketing efforts and census results against company goals established for each center.
• Consistently adheres to company, hospital, and accrediting body clinical, safety, and compliance standards.
• Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) by safeguarding patient information and maintaining the highest level of confidentiality standards.
• Other duties as assigned.

Program Director