Nexgen, Inc

Program Director

Nexgen, Inc

full-time

Posted on:

Location Type: Office

Location: Englewood • Colorado • United States

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Salary

💰 $110,000 - $135,000 per year

Job Level

Lead

About the role

  • Lead the Wound Healing & Hyperbaric Program, ensuring compliance with CFWH standards, hospital protocols, and regulatory bodies (e.g., Joint Commission, UHMS).
  • Oversee day-to-day operations, equipment, space, and supplies management.
  • Run, process, and submit reports as required for hospital and CFWH staff; making recommendations for continuous improvement.
  • Prepare audit reports and implement action plans.
  • Ensure all regulatory and compliance standards are met, including in-service training and staff competency.
  • Manage staff, including but not limited to, handling performance evaluations, staff development, and disciplinary actions.
  • Organize regular staff meetings to ensure communication and operational efficiency.
  • Ensure the accuracy and completeness of patient records, maintaining compliance with quality, safety, and certification standards.
  • Audit patient bills, review charges, and support reimbursement efforts with payers.
  • Monitor program budgets to ensure financial targets are met.
  • Collaborate with hospital billing and revenue cycle teams, ensuring timely and accurate charge entry and documentation.
  • Facilitate the recruitment of wound care and hyperbaric physicians.
  • Conduct outreach to referral sources, schedule presentations, and track marketing efforts to drive patient volume and program growth.
  • Conduct regular program and hospital visits to ensure efficiency, open communication, and program success.
  • Support hospital efforts to maximize program reimbursement, including holding staff and physicians accountable to ensure patient charts are accurate and signed on a daily basis.
  • Ensure staff maintains certifications required by governing bodies.
  • Tracks marketing efforts and census results against company goals established for each center.
  • Consistently adheres to company, hospital, and accrediting body clinical, safety, and compliance standards.
  • Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) by safeguarding patient information and maintaining the highest level of confidentiality standards.
  • Other duties as assigned.

Requirements

  • 5+ years of management experience with direct reports required.
  • 3+ years of previous healthcare experience, preferably in a hospital outpatient wound care environment and in a program operation setting.
  • 3+ years of sales and marketing experience required.
  • Current Basic Life Support (BLS) from approved agency.
  • Basic knowledge of healthcare reimbursement and revenue cycle.
  • Basic financial/profit and loss knowledge.
  • Proficient in Microsoft Office or related systems.
  • Strong verbal and written communication skills.
  • Ability to treat others with compassion and patience.
  • Ability to work in a fast-paced team-oriented environment.
  • Must possess excellent interpersonal skills.
  • All required licenses/certifications are to be maintained by the employee throughout the duration of employment.
  • All employees are required to comply with HIPAA policies and procedures.
Benefits
  • Some benefits are not explicitly detailed in the job posting.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
management experiencehealthcare experiencesales experiencemarketing experiencefinancial knowledgerevenue cycle knowledgewound care knowledgeprogram operation knowledgeaudit reportingpatient record management
Soft Skills
communication skillsinterpersonal skillscompassionpatienceteam-orientedstaff developmentperformance evaluationorganizational skillsleadershipcontinuous improvement
Certifications
Basic Life Support (BLS)HIPAA compliance certification