Nexford University

People Operations

• Build and automate the People stack
• Own and continuously optimise Nexford’s HRIS and people tooling (e.g. BambooHR, payroll providers, contractor platforms)
• Design automated workflows for onboarding, offboarding, compensation changes, reviews, and compliance
• Reduce manual work through systems, integrations, templates, and self-service tooling
• Build scalable, tech-enabled recruitment processes for a global, remote workforce
• Partner with hiring managers on role design, hiring strategy, and structured decision-making
• Introduce tools, assessments, and data-driven screening methods to improve hiring quality and speed
• Own performance management cycles and ensure they are lightweight, measurable, and actionable
• Support compensation reviews with clear data, benchmarking, and structured frameworks
• Work with Finance and leadership on salary bands, incentives, and equity-linked programs
• Ensure employment and contractor compliance across multiple jurisdictions (US, UK, EMEA, Africa)
• Manage relationships with external payroll, tax, and employment vendors
• Equip managers with simple tools and guidance to manage teams effectively
• Act as a trusted advisor to leadership on people, structure, and scaling challenges
• Help shape a high-performance, low-bureaucracy culture aligned with Nexford’s mission

People & Talent Operations Manager

Marketing

• Assist in planning, coordinating, and scheduling campaigns across social media, email, and learner communication channels.
• Draft and edit marketing content including social posts, short articles, testimonials, and promotional assets.
• Conduct research on audience behavior, industry trends, and competitive activity to inform campaign strategy.
• Organize marketing assets, maintain content calendars, and track weekly project progress.
• Support performance reporting by compiling data, preparing summaries, and identifying insights that improve campaign outcomes.
• Contribute to special projects such as learner story development and program launch support.

Marketing Intern

Operations

• Act as a first point of contact for technical support questions from internal Nexford teams and external learners.
• Help with internal operations such as onboarding, offboarding, tools audits, organizing information, cleaning up records, tagging data, and preparing inputs for reports and dashboards.
• Support the team in investigating SaaS tools and reviewing system workflows and processes to spot issues and suggest practical improvements.
• Collaborate with Technology, Product, and Academic teams on weekly tasks and projects, while gaining exposure to how tech issues are identified and resolved.

Technology Operations Intern

Financial Planning and Analysis

• Manage online courses through Canvas LMS and other innovative technology tools
• Interact with learners via discussion boards, chat, virtual office hours, live sessions, and email
• Teach and facilitate courses as designed, ensuring engaging and efficient delivery
• Provide personalized, substantive feedback on learner submissions within five (5) days
• Respond to learner emails and messages within 24 hours
• Mentor learners on course content and skill development, sharing professional insights and applications
• Post regular updates and announcements to support learner engagement
• Participate in NXU webinars, blogs, and marketing campaigns as applicable
• Provide feedback and recommendations on course content for continuous improvement
• Stay current in your academic discipline through research, conferences, and continuing education
• Participate in departmental and university activities as requested
• Perform other duties as assigned

People & Talent Operations Manager

Marketing Intern

Technology Operations Intern

Associate Faculty – AI and Finance