NEXDINE Hospitality

Director of Hospitality

NEXDINE Hospitality

full-time

Posted on:

Location Type: Hybrid

Location: Dallas • Texas • United States

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Job Level

Lead

About the role

  • Collaborate with clients to understand their event requirements, preferences, and expectations.
  • Plan, organize, and execute catering events, ensuring a seamless and memorable experience for clients and guests.
  • Coordinate with vendors, including catering services, decorators, and entertainment providers, to ensure all aspects of the event are well-managed.
  • Create detailed event timelines and manage event logistics to ensure timely execution.
  • Address and resolve any issues or challenges that may arise during events.
  • Provide exceptional concierge services to guests, including answering inquiries, making reservations, and offering personalized assistance.
  • Maintain a professional and welcoming atmosphere for guests, ensuring their needs are anticipated and met.
  • Handle guest complaints or concerns promptly and effectively, striving to exceed expectations.
  • Keep abreast of local events, and services to provide guests with relevant information.
  • Coordinate with maintenance staff to address any repairs or improvements needed in a timely manner.
  • Manage scheduling and logistics for meeting rooms, ensuring availability and proper setup.
  • Work closely with vendors to ensure the timely delivery of supplies and services.
  • Develop and maintain relationships with facility-related service providers.

Requirements

  • Proven experience in event planning and coordination, with a focus on catering events.
  • Strong interpersonal and customer service skills, with the ability to engage effectively with clients and guests.
  • Excellent organizational and multitasking abilities to manage diverse responsibilities.
  • Knowledge of concierge services and a commitment to delivering exceptional guest experiences.
  • Facility management experience, including overseeing maintenance and coordinating logistics.
  • Proficient in Microsoft Office and event planning software
  • Bachelor's degree in Hospitality Management, Event Planning, or a related field preferred.
  • Minimum of 3 years of relevant experience in catering, event planning, concierge services, or facility coordination.
Benefits
  • Generous Compensation & Benefits Package
  • Health, Dental & Vision Insurance
  • Company-Paid Life Insurance
  • 401(k) Savings Plan
  • Paid Time Off : Vacation, Holiday, Sick Time
  • Employee Assistance Program (EAP)
  • Career Growth Opportunities
  • Employee Perks & Rewards
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event planningevent coordinationcatering managementlogistics managementconcierge servicesfacility managementMicrosoft Officeevent planning software
Soft Skills
interpersonal skillscustomer serviceorganizational skillsmultitaskingproblem-solvingcommunication skills
Certifications
Bachelor's degree in Hospitality ManagementBachelor's degree in Event Planning