NexaMotion Group

Assistant Branch Manager

NexaMotion Group

full-time

Posted on:

Location Type: Office

Location: Hartford • Connecticut • United States

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About the role

  • The Assistant Branch Manager will report to the Director of Sales and Operations, and will be responsible for assisting the branch operations, while providing outstanding service to our customers.
  • Achievement of KPIs in these areas: warehouse operations, coordinating delivery / logistics, inventory management, office support management to include deposits, credits, and CODs, and reverse logistics.
  • Handling inbound and outbound customer calls, providing excellent customer service in accordance with NMG policies and procedures.
  • Fulfill incoming customer orders accurately and efficiently, while maintaining precise inventory control.
  • Maintain an ongoing, effective relationship with key customers within the local market and maintain overall service standards for the entire customer base.
  • Implement operations best practices at the assigned branch, maintaining a clean and organized workplace.
  • Assist and oversee cash management process between the Branch and the Regional Credit department; work with Regional Credit Manager to address local customer credit/collection issues.
  • In conjunction with Regional Operations Manager, review location to ensure current facility is optimized with respect to customer service and delivery reach.
  • Help Lead a team of 3+ employees, including warehouse employees and delivery drivers.

Requirements

  • Up to 3 years of leadership experience in warehouse or distribution environment.
  • Strategic thinking skills with strong business analytical skill sets.
  • Excellent communication and people management skills, especially in regards to training and employee development.
  • Proficiency in Microsoft Office suite.
  • Demonstrated superlative leadership qualities with the ability to train and develop team members.
  • Proven ability to work in a fast-paced environment while setting priorities, managing diversity of job responsibilities with effective organizational skills, and working within deadlines.
  • Track record of successful P&L performance and a keen understanding of what drives profitability preferred.
  • Bachelor's degree with concentration in a business related discipline preferred or equivalent work experience. Automotive aftermarket experience a plus.
Benefits
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inventory managementlogistics coordinationcustomer order fulfillmentcash managementP&L performanceMicrosoft Office
Soft Skills
leadershipstrategic thinkingbusiness analytical skillscommunicationpeople managementtraining and developmentorganizational skills
Certifications
Bachelor's degree in business related discipline