NewSchools

Operations

• Lead cross-functional collaboration and team enablement
• Manage and coordinate NewSchools’ full application and grantmaking cycle, including designing and managing clear workplans, timelines, decision points, and milestones to ensure a coherent, effective, and efficient funding process
• Effectively convene and lead a cross-functional working group across Investment Teams, Operations, Finance, and Communications
• Facilitate regular check-ins and reflection points to surface risks and resolve challenges throughout the funding process
• Lead continuous improvement of grantmaking operations through after-action reviews, data-informed decision-making, and thoughtful change management that supports teams through evolving processes
• Ensure our grantmaking cycle and processes reflect our core values and priorities.
• Design and deliver a strategy-aligned, high-quality applicant and grantee experience
• Partner closely with investment team members and key stakeholders to design and launch a strategy-aligned application that surfaces high-quality ideas
• Collaborate with key team members to develop, test, and launch applications within Salesforce, ensuring functionality, clarity, and data integrity
• Lead the development of clear application guidance, selection criteria, and internal decision supports to enable consistent, rigorous, and quality review and selection of ideas
• Design and manage a transparent, fair and efficient applicant experience, including the development of support materials, communications, FAQs, webinars, and office hours in partnership with Communications team
• Serve as a responsive, trusted resource for applicants and grantees, providing hands-on support throughout the application and award process, including technical troubleshooting and clear guidance
• Enable clean grantmaking execution, compliance, and trustworthy Data
• Serve as the process owner for grantmaking operations, strengthening systems, workflows, and feedback loops to improve effectiveness, efficiency, and user experience over time
• Partner with investment teams to translate grant objectives, conditions, and milestones into clear, accurate, and compliant grant agreements, exercising strong judgment
• Ensure grants are executed efficiently and in alignment with financial, legal, and board requirements, balancing rigor with efficiency and strong attention to detail
• Act as a steward of high-quality grant data in Salesforce, holding a high bar for accuracy, completeness, and consistency while supporting teams to meet that bar
• Contribute to timely, reliable reporting and data readiness that enables sound decision-making, accountability, and organizational learning
• Develop strong training and capacity building materials to ensure the accurate completion of grantmaking operations across staff.

Manager, Grantmaking Operations