Newrez LLC

IT Business Solutions Manager

Newrez LLC

full-time

Posted on:

Location Type: Office

Location: Coppell • Texas • United States

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Tech Stack

SQL

About the role

  • Actively elicit & communicate business requirements using interviews, process documentation, brainstorming sessions, surveys, site visits, and/or workflow analysis
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into clear details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Define and write user stories to represent business requirements
  • Deliver the following artifacts as needed to support comprehensive understanding: functional requirements, process flow diagrams, screen mockups, and data flow diagrams
  • Collaborate with developers and IT subject matter experts to establish the technical vision and analyze tradeoffs between factors such as cost, time to deliver, usability, system performance, and scalability
  • Serve as the conduit between the user community (internal and external customers) and the software development team through which requirements flow
  • Proactively communicate with external customers and internal business partners and successfully engage in multiple initiatives simultaneously
  • Drive and challenge business units on their assumptions of how they will successfully execute their plans
  • Within the role of Project and Product Manager, the individual will: Plan and execute projects according to agile methodologies
  • Be the liaison between the business units, technology teams and support teams, and ensure the successful delivery of IT solutions
  • Develop a thorough understanding of the business model, operational processes, and key performance indicators
  • Work closely with business leadership to perform ROI analysis and prioritize IT initiatives
  • Define project scope, goals, deliverables, budget, and actively manage risk
  • Develop project plans and coordinate resources to ensure that the project is successfully completed within defined constraints

Requirements

  • 2-4 years of related experience as an IT Business Solutions Analyst or similar position, preferably at a mortgage servicing company
  • Experience managing IT projects, preferably using scrum or other agile development methodologies
  • Strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into requirements
  • Data analysis skills and a working knowledge of SQL
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
  • Ability to work independently
  • Willingness to travel as needed for business initiatives: typically, 2-4 nights per month
Benefits
  • Medical, dental, and vision insurance
  • Health Savings Account with employer contribution
  • 401(k) Retirement plan with employer match
  • Paid Maternity Leave/Parental Bonding Leave
  • Pet insurance
  • Adoption Assistance
  • Tuition reimbursement
  • Employee Loan Program
  • The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
  • Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
  • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
  • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
  • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business requirements elicitationuser storiesfunctional requirementsprocess flow diagramsscreen mockupsdata flow diagramsagile methodologiesdata analysisSQLROI analysis
Soft Skills
analytical skillsproduct management skillsverbal communicationwritten communicationinterpersonal skillsindependent workcollaborationproblem-solvingproject managementrisk management