Newfront

Account Manager – Emerging Risk

Newfront

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $66,600 - $104,000 per year

About the role

  • Independently manage client relationships and accounts within our industry leading Emerging Risk Group handling venture backed accounts.
  • Managing a book of up to $1MM in volume revenue made up of approximately ~85 clients.
  • Act as first and primary client point of contact to provide day-to-day service by responding to client questions and requests.
  • Develop, analyze, and implement competitive insurance programs, providing various alternatives for client consideration. Prepare market, quote rates for renewals and new business.
  • Manage the onboarding process of new clients.
  • Manage the marketing process for prospect companies.
  • Prepare and review client communications and finalize for delivery.
  • Communicate and collaborate with producers, clients and underwriters to obtain information, quote rates, prepare proposals, or service existing accounts.
  • Maintain current files and prepare policy renewal questionnaires, recommending coverage enhancements. Review, evaluate, rate and market Commercial Insurance applications and documents for accuracy.
  • Compile and organize all client information necessary to process new, renewal, cancellation and endorsements.
  • Perform thorough contract reviews for clients.
  • Perform database file management and input information. Accurately manage and maintain documents in agency management systems.
  • Provide training to Account Coordinators.
  • May manage Account Coordinators.
  • May manage and/or train the next level down (i.e. AE may manage and train AMs or ACs.; AM may manage and train ACs)
  • Perform other duties and special projects as assigned.

Requirements

  • Minimum of 3 to 5 years of brokerage experience is required
  • Excellent communication skills: written, public speaking and presentation preparation.
  • Excellent telephone/zoom etiquette and customer service skills, professionalism and tact.
  • Advanced knowledge of Microsoft Office and its more complex features.
  • Ability to be resourceful, take initiative, solve problems and offer solutions.
  • Works well with others in a fast paced environment and be responsive to co-workers and colleagues. Ability to train, delegate, provide oversight and give feedback.
  • Adaptability and flexibility to address issues and client needs.
  • Excellent time management skills.
  • Ability to learn and adopt and train use of technology systems and software applications.
  • Excellent at multi-tasking and flexibility to manage ever changing priorities and deadlines.
  • Ability to review internal/external deliverables to ensure accuracy.
  • Intermediate project planning and management.
  • Ability to forge relationships and build trust.
  • Property and Casualty Insurance license is required (to have or obtain within 3 months of start date).
Benefits
  • bonus
  • restricted stock units
  • discretionary awards
  • full range of medical benefits
  • financial benefits
  • various paid time off benefits (such as vacation, sick time, and parental leave)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
brokerage experienceinsurance programs developmentmarket analysisquote rate preparationcontract reviewdatabase file managementpolicy renewal managementproject planningclient onboardingcommercial insurance applications review
Soft Skills
communication skillscustomer service skillsproblem-solvingadaptabilitytime managementmulti-taskingrelationship buildingteam collaborationtraining and delegationprofessionalism
Certifications
Property and Casualty Insurance license