Newfront

Account Manager – Construction

Newfront

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $66,600 - $104,000 per year

About the role

  • Support multi-tier serviced accounts under an Account Executive/Senior Account Manager and supervising an Account Coordinator/Senior Account Coordinator.
  • Independently manage client relationships and accounts up to $1MM in volume revenue.
  • Act as first and primary client point of contact to provide day-to-day service by responding to client questions and requests.
  • Develop, analyze, and implement competitive insurance programs, providing various alternatives for client consideration. Prepare market, quote rates for renewals and new business.
  • Manage the onboarding process of new clients.
  • Manage the marketing process for prospect companies.
  • Prepare and review client communications and finalize for delivery.
  • Communicate and collaborate with producers, clients and underwriters to obtain information, quote rates, prepare proposals, or service existing accounts.
  • Maintain current files and prepare policy renewal questionnaires, recommending coverage enhancements. Review, evaluate, rate and market Commercial Insurance applications and documents for accuracy.
  • Compile and organize all client information necessary to process new, renewal, cancellation and endorsements.
  • Perform thorough contract reviews for clients.
  • Perform database file management and input information. Accurately manage and maintain documents in agency management systems.
  • Provide training to Account Coordinators.
  • May manage Account Coordinators and Account Assistants.
  • May manage and/or train the next level down (i.e. AE may manage and train AMs or ACs.; AM may manage and train ACs)
  • Perform other duties and special projects as assigned.

Requirements

  • Minimum of 3 - 5 years of brokerage experience is required.
  • Property and Casualty account management experience is required.
  • Excellent communication skills: written, public speaking and presentation preparation.
  • Excellent telephone etiquette and customer service skills, professionalism and tact.
  • Advanced knowledge of Microsoft Office and its more complex features.
  • Ability to be resourceful, take initiative, solve problems and offer solutions.
  • Works well with others in a fast paced environment and is responsive to co-workers and colleagues. Ability to train, delegate, provide oversight and give feedback.
  • Adaptability and flexibility to address issues and client needs.
  • Excellent time management skills.
  • Ability to learn and adopt and train use of technology systems and software applications.
  • Excellent at multitasking and flexibility to manage ever changing priorities and deadlines.
  • Ability to review internal/external deliverables to ensure accuracy.
  • Intermediate project planning and management.
  • Ability to forge relationships and build trust.
  • Property and Casualty Insurance license required.
Benefits
  • 401(k) eligibility
  • Various paid time off benefits such as vacation, sick time, and parental leave
  • Medical benefits
  • Professional development opportunities
  • Bonus potential
  • Restricted stock units
  • Discretionary awards
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementinsurance program developmentmarket analysisquote preparationcontract reviewdatabase managementpolicy renewal processingproject planningmultitaskingproblem solving
Soft Skills
communication skillscustomer serviceprofessionalisminitiativeadaptabilitytime managementteam collaborationtrainingdelegationrelationship building
Certifications
Property and Casualty Insurance license