Newfire Global Partners

Product Manager

• Lead client discovery sessions to assess business needs and define AI strategy and implementation roadmaps.
• Advise clients on build-versus-buy decisions, vendor selection, and solution architecture.
• Translate strategic objectives into actionable recommendations for data, AI, and automation initiatives.
• Manage multiple client engagements simultaneously, maintaining strong relationships across industries.
• Collaborate with technical and delivery teams to ensure recommendations are practical, scalable, and aligned with client goals.

AI Product Manager

Backend Engineer

• Design and develop high-performance backend services using .NET 8+ and ASP.NET Core
• Architect and implement state-driven workflow engines with rules-based configuration systems
• Build and maintain event-driven architectures using message bus patterns (Azure Service Bus, RabbitMQ, or similar)
• Develop and optimize complex database solutions using MS SQL Server.
• Design microservices architectures with proper service boundaries and inter-service communication patterns
• Participate in implementing CI/CD pipelines and maintain code quality standards in Azure DevOps (ADO)
• Collaborate with cross-functional teams to deliver scalable, maintainable solutions

Senior Backend Engineer, .Net

Business Intelligence Developer

• Find your primary collaborating customers within [[Company]] who need better knowledge to make decisions.
• Identify and learn about their primary output metrics that measure success
• Discover the input metrics that drive that output
• Explore and further refine the relationships between metrics to find constraints
• Derive knowledge about how we are doing, what’s holding us back and where we should be focusing our Product Engineering, Marketing, Customer Success and Finance resources
• Get to know the business as well or better than anyone else
• As a Senior team member, you will be expected to actively participate in our hiring processes by serving on interview panels for future roles across the company.

Senior Business Intelligence Analyst

Analytics Engineer

• Design, develop, and maintain data pipelines using dbt and SQL to support dashboards and reports.
• Collaborate with analysts to understand their data needs and translate them into robust and scalable data solutions.
• Build and maintain internal tools and dashboards to facilitate efficient data management.
• Contribute to the development and improvement of our data infrastructure ensuring data quality, reliability, and security.
• Work closely with data engineering to integrate new data sources into the core data infrastructure.
• Stay up-to-date with the latest technologies and best practices in data engineering and analytics.
• As a Senior team member, you will be expected to actively participate in our hiring processes by serving on interview panels for future roles across the company.

Software Engineer

• Serve as a fractional engineering leader, including as a Consulting CTO, for Newfire customers, supporting short-term initiatives and long term engagements, including management of engineering resources from Newfire and from customers.
• Engage with client leadership teams to understand their strategic tech needs, challenges, and growth ambitions and develop overall technology strategies.
• Lead “Accelerated Starts,” strategic technology projects and technical assessments for VC, PE and privately funded organizations, providing executive oversight and overall responsibility for delivery.
• Support Newfire’s sales team and leadership team in conversations with new customers, designing engagement models that maximize the value Newfire can deliver to those customers.
• Act as a technical liaison for new service development, ensuring that our company's services align with the evolving needs of our clients.
• Lead recruiting initiatives for key roles and participate in the development of Newfire’s engineering strategy.
• Organize and lead workshops, tech talks, and training sessions.
• Mentor and provide career growth guidance to our senior technical staff.
• Develop and refine technical frameworks, methodologies, and best practices for our teams to adopt as best practices which can be shared with customers.

Senior Director, Engineering

People Operations

• Align the People Experience function with Newfire’s global delivery and strategic partnership model
• Elevate HR Business Partners to world-class standards
• Integrate performance management, leadership development (L&D), workforce planning and Compensation & Benefits into a unified system
• Partner with the executive team to design structures that enable scale, speed, and collaboration
• Champion a culture of ownership, transparency, and measurable results
• Lead end-to-end HR shared services delivery
• Oversee HR operations across multiple countries ensuring compliance
• Build scalable, data-driven systems that integrate ATS, PSA, LMS, HRIS, payroll, and analytics
• Standardize processes for efficiency while maintaining local flexibility and compliance
• Provide strategic leadership and alignment of global Talent with Newfire’s commercial roadmap
• Strengthen operational effectiveness by empowering the Director of Talent
• Develop and coach leaders to strengthen capability and decision-making at every level
• Foster engagement, inclusion, and belonging in a distributed, remote-first environment
• Leverage people analytics to uncover actionable insights

Global Vice President of People

Engineering Manager

• Take responsibility for both feature delivery and team development.
• Work closely and productively with the product owner, scrum master, and quality team to prioritize work, manage scope, and ensure sprint goals are met.
• Partner with the Product Owner and Scrum Master to maintain a healthy, well-refined backlog that balances feature work, technical debt, and engineering initiatives.
• Set goals, provide feedback, and coach engineers in their growth. Create an environment where continuous learning and improvement are core to the team’s identity.
• Advocate for clean, maintainable code and sound software design. Participate in design reviews and encourage high engineering standards across the stack.

Security Engineer

• Manage our complete Microsoft 365 ecosystem, including the administration and security of Exchange Online, SharePoint Online, and Microsoft Teams.
• Engineer and administer our Microsoft Entra ID ecosystem to ensure optimal configuration, performance, and availability of all identity services.
• Engineer and maintain our endpoint management solution (Microsoft Intune) to deploy policies, applications, and security baselines to all Windows and macOS devices.
• Govern identity and access management by enforcing principles of least privilege, deploying Entra ID Conditional Access policies, and managing MFA and passwordless authentication.
• Operate our Microsoft-native security stack, including tuning our SIEM (Microsoft Sentinel), EDR (Microsoft Defender for Endpoint), and vulnerability management (Microsoft Defender Vulnerability Management).
• Lead compliance initiatives by implementing controls for NIST, SOC 2, and HIPAA, managing data loss prevention (DLP) policies in Microsoft Purview to protect data across Teams, SharePoint, and Exchange, and supporting all internal and external audits.
• Respond to security incidents by monitoring alerts, leading investigations, and contributing to the development of incident response playbooks.
• Automate administrative tasks, deployments, and security reporting using advanced PowerShell scripting.
• Develop and maintain clear, comprehensive documentation for system architecture, security processes, and operational playbooks.
• Identify and champion opportunities to enhance security posture, streamline operations, and improve system efficiency.
• Serve as the primary technical escalation point for the help desk, troubleshooting and resolving the most complex infrastructure and security issues.
• Mentor and guide junior team members, fostering a culture of technical curiosity, security awareness, and collaborative problem-solving.
• As a Senior team member, you will be expected to actively participate in our hiring processes by serving on interview panels for future roles across the company.

Security Engineer, L4

• Conduct an unbiased technical assessment of the current TruCare Cloud architecture
• Define and evangelize a unified, future-state architecture aligned with SaaS and business goals
• Establish architectural principles and governance for system integrity
• Identify opportunities for service consolidation, granularity reformation, or re-platforming
• Evaluate and adopt architectural patterns such as domain-driven design and event-driven systems
• Streamline the microservices footprint for better manageability, observability, and performance
• Partner with product and engineering leaders to ensure scalability, usability, and extensibility
• Align architecture with Medicaid, Medicare, and other payer regulatory requirements
• Review and influence critical design decisions to reduce tech debt and promote reuse
• Mentor senior technical staff and act as a multiplier in technical capability
• Evaluate and recommend technologies, frameworks, and tools for scalability and reliability
• Facilitate architectural reviews and publish best-practice guidance
• Act as a credible change agent, challenging legacy assumptions and leading modernization

Chief Architect

Marketing

• Develop and execute an 18-month integrated marketing plan aligned with growth, retention, and brand equity goals.
• Manage and track annual marketing budgets tied directly to measurable ROI and departmental attribution metrics.
• Implement and refine a marketing ecosystem leveraging a tech stack (e.g., HubSpot, Twain, Clay) to enhance automation, nurture journeys, and campaign insights.
• Lead the execution of Newfire’s corporate brand strategy through consistent B2B storytelling that highlights expertise, innovation, and partnership.
• Source and manage executive speaking engagements, media opportunities, and industry collaborations to amplify thought leadership and credibility.
• Build and maintain a messaging stratification framework, including talk tracks and value propositions tailored by audience and business unit.
• Partner with internal experts to transform insights into compelling content that supports business development and reinforces brand positioning.
• Lead account-based and strategic partner marketing initiatives with defined KPIs for engagement, pipeline growth, and brand reach.
• Oversee multi-channel content delivery—digital (e.g., ad placement, external content syndication, owned sites), SEO, and social—leveraging the existing marketing team for execution and optimization.
• Align all marketing activities to measurable conversion goals and audience engagement metrics.
• Partner with business development to align go-to-market activities and ensure consistent messaging across sales and marketing.
• Influence client engagement strategies by leveraging thought leadership and strategic campaigns.
• Support B2C talent marketing initiatives that showcase Newfire’s culture and expertise as an extension of the corporate brand.
• Highlight CSR and community engagement selectively as differentiators that strengthen brand trust and reputation.
• Documented marketing-attributed pipeline and revenue growth.
• 20%+ increase in inbound inquiries and qualified leads within 12 months.
• 3–5 high-quality executive speaking or media opportunities secured for the next fiscal year.
• Completion of a unified messaging framework and 18-month marketing roadmap.
• Fully integrated marketing tech stack for automation, tracking, and ROI reporting.

Senior Director, Marketing

Full-stack Engineer

• Serve as the technical authority across patient and clinician product surfaces, owning and driving architectural decisions that span multiple teams and systems.
• Anticipate technical issues at the product level and make proactive architectural and design decisions to prevent them, ensuring system resilience and scalability.
• Own and maintain expertise on large sections of the codebase (Node.js backend, React web front-end, React Native mobile), serving as the go-to resource for complex technical challenges.
• Create and ship sweeping improvements in stability, performance, and scalability across major business-critical systems, with measurable impact on customer experience.
• Design, implement, and maintain processes and reviews to ensure high-quality architectural and design decisions are made consistently across both pods.
• Manage stakeholders across product, clinical, and engineering teams to participate effectively in the design process, building consensus on complex technical approaches.
• Make difficult technical calls on approach and build persuasive arguments for complex cases, balancing technical excellence with business pragmatism.
• Write business cases for significant technical investments and participate in the engineering leadership team decision-making process.
• Design processes to create a healthy pipeline of work into the team, ensuring engineering capacity is allocated to highest-impact initiatives.
• Deliver on estimates and plans for whole-team initiatives, coordinating across both pods to ensure successful execution.
• Consistently reduce the complexity of projects, services, and processes to enable teams to accomplish more with less work.
• Spot subtle fundamental issues in systems, architecture, and processes before they become major problems.
• Identify and mitigate complex project risks, both technical and non-technical, proactively managing dependencies and communicating mitigation strategies.
• Ensure quality through establishing and maintaining code review processes, testing plans, and engineering standards across teams.
• Shape broad architecture decisions that affect the entire technical organization; ship multiple large services, complex libraries, or major pieces of infrastructure.
• Make an obvious positive impact on the company's technical trajectory through strategic direction-setting and technical leadership.
• Multiply the effectiveness of engineers across both pods through facilitation of cross-team work, mentorship, and technical guidance.
• Listen and guide technical debates to help teams reach consensus; clearly communicate and back decisions once made, ensuring organizational alignment.
• Set short to medium-term strategic technical direction (6-12 months), identifying areas of greatest technical need and creating actionable plans to address them.
• Facilitate cross-pod collaboration on initiatives that span patient and clinician experiences, ensuring technical coherence across the product.
• Recognized as a prolific contributor to both core product work and side projects that improve engineering effectiveness and system quality.
• As a Senior team member, you will be expected to actively participate in our hiring processes by serving on interview panels for future roles across the company.

Staff Software Engineer

Support Engineer

• Provide front-line technical support to end-users, resolving standard hardware, software, and network issues.
• Respond to, triage, and resolve support tickets, or escalate them to senior staff, ensuring timely follow-up.
• Assist with installing, configuring, and maintaining operating systems, applications, and peripherals.
• Manage user accounts, including password resets, new user creation, and basic access controls.
• Provide basic troubleshooting for network connectivity issues (e.g., VPN, Wi-Fi, Ethernet).
• Utilize remote support tools to provide efficient and practical assistance to remote users.
• Document all support activities, resolutions, and procedures in our ticketing system.
• Contribute to the maintenance of technical documentation and knowledge base articles.
• Assist with IT projects, including system upgrades and software deployments, as needed.
• Guide end-users on basic IT procedures and application usage.
• Assist the IT team with procurement tasks, such as tracking orders and preparing new equipment for deployment.
• Maintain an accurate inventory of IT assets.
• Adhere to IT security policies and procedures.