
Director, Design Operations
Newell Brands
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • United States
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Job Level
About the role
- Lead and scale the Design Operations function, managing senior managers accountable for Project intake, management, delivery and resource forecasting.
- Partner with executive leaders across Design, Marketing, and eCommerce to define operational frameworks and establish enterprise KPIs for efficiency, quality, and scalability.
- Translate strategic vision into operational objectives, ensuring design execution aligns with business and financial goals.
- Serve as a strategic advisor on operational transformation, integrating AI tools, machine learning models, and intelligent automation into core creative workflows.
- Champion operational excellence by developing and delivering training on workflow best practices to optimize collaboration across design and partner teams.
- Define and evolve enterprise-wide operations models to support integrated creative delivery across functions and markets.
- Lead modernization of production systems through AI-driven workflow optimization, automated resource allocation, and performance tracking.
- Establish governance for enterprise tools (Workfront, DAM, PIM, CMS, and emerging AI systems), ensuring interoperability and data integrity.
- Utilize predictive analytics to forecast creative capacity, identify bottlenecks, and guide investment decisions.
- Partner with Ai Developers, I.T. and Adobe to evaluate and implement AI solutions that enhance project/data inputs, asset tagging, and quality assurance.
- Oversee global prioritization and resourcing of creative projects through data- and AI-informed decisioning frameworks.
- Drive workflow automation to reduce manual effort, accelerate delivery timelines, and increase creative throughput.
- Implement KPI dashboards and reporting mechanisms powered by AI analytics for visibility into productivity, cost, and speed.
- Partner with Finance and Procurement to align production budgets, vendor performance, and automation ROI with business objectives.
- Ensure robust compliance and brand governance through metadata, tagging, and AI-assisted quality checks.
- Champion scalable systems for global-to-local content adaptation, ensuring consistent execution supported by intelligent content tagging and localization automation.
- Leverage AI-enabled asset management to streamline distribution and ensure faster time-to-market.
- Partner with regional and cross-functional teams to integrate AI solutions that improve accuracy, efficiency, and content personalization.
- Partner with the digital marketing & Omni Enablement team to direct the global deployment of creative assets across digital, retail, and eCommerce ecosystems.
- Drive transparency in agency and production spend to measure and communicate ROI against creative output and asset utilization.
- Partner with Finance, Procurement, and Brand teams to consolidate cost visibility across vendors, categories, and platforms.
- Partner with Procurement on Developing reporting frameworks and dashboards—leveraging AI and analytics—to track spend efficiency, vendor performance, and asset-level return.
Requirements
- Bachelor’s degree required; Business, Design or Operations-related field.
- 12+ years of experience in creative operations, production, or marketing operations leadership within a complex global organization.
- 5+ years leading large, multidisciplinary teams and developing high-performing managers.
- Deep expertise in operational systems (Workfront, DAM, PIM, CMS, Jira) and proven experience implementing AI and automation within creative or marketing ecosystems.
- Demonstrated success using AI tools for workflow orchestration, resource forecasting, content tagging, and performance analytics.
- Exceptional communication, presentation, and organizational design skills.
- Ability to influence and collaborate across executive, creative, and technical functions.
- Strategic mindset with a bias for innovation, agility, and continuous improvement.
- Ability to travel as needed.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational frameworksresource forecastingworkflow optimizationpredictive analyticsAI toolsmachine learning modelsworkflow automationperformance trackingcontent taggingKPI dashboards
Soft Skills
communication skillspresentation skillsorganizational designinfluencecollaborationstrategic mindsetinnovationagilitycontinuous improvementleadership