Newell Brands

Customer Service Coordinator, Italian, English

Newell Brands

full-time

Posted on:

Location Type: Hybrid

Location: Poznan • Poland

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About the role

  • Process sales orders placed by customers, sales agents, internal orders
  • Raise requests for creating customers' accounts and changes
  • Provide professional advice on offered product range
  • Remind customers about promotions, market activities
  • Cooperate with Sales team, Supply Chain and Distribution centers in Italy
  • Manage customer portals
  • Maintain tables & output settings in SAP
  • Direct contact with the customer via email and phone

Requirements

  • Fluent Italian (C1) (spoken & written) and communicative English
  • Attention to details
  • Excellent verbal and communication skills
  • Teamwork spirit
  • MS Office (Word, Excel, PowerPoint) proficiency
Benefits
  • Full-time employment contract
  • Customer Service and Product trainings as an integral part of your induction
  • Unlimited access to LinkedIn Learning – 17,000+ courses for your professional and personal development
  • Private healthcare
  • Pension plan (PPE) with company contribution of 3,5%
  • Fully sponsored life insurance
  • Hybrid working system; working hours – Monday to Friday, 8h between 9:00 and 17:00
  • Discounts on some of our products from brands Parker, DYMO, Sharpie, Contigo, and others
  • Partly financed Multisport Card or cinema tickets
  • Corporate Citizenship Philosophies – environmentally sustainable and socially sensitive business practices
  • Give@Newell – paid time-off for charity activities dedicated for local communities right where you live/work.
  • Employee Referral Program – an opportunity to get a bonus
  • Garaged parking for bicycles in the same building
  • Expectant Parents Gift
  • Additional projects for those hungry for knowledge and development
  • Modern, air-conditioned office in the city center (next to Stary Browar) with well-equipped kitchen
  • Friendly atmosphere & multicultural environment (30+ nationalities in our Poznan office)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
attention to detailexcellent verbal communicationteamwork spirit