New York City Tourism + Conventions

Creative Operations Project Manager

New York City Tourism + Conventions

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $87,000 - $92,000 per year

About the role

  • Serve as a dedicated, centralized resource for the Creative/Content (C/C) team, tying multifaceted projects together and coordinating with internal and external stakeholders.
  • Develop, in conjunction with the project owner and key stakeholders, the definition of each project (onboarding, purpose, scope, timing, stakeholders’ roles, communication plan).
  • Run point on multiple projects simultaneously, managing communications, scope, timeline and budget.
  • Manage C/C team content output and distribution.
  • Work closely with the rest of the Project Management team to ensure that the C/C team is effectively supporting the needs of the organization.
  • Assist with prioritizing and greenlighting projects based on importance and bandwidth.
  • Continuously update, monitor and facilitate workflow for the C/C team, ensuring that the C/C team has the resources they need to execute the work.
  • Manage and update master task calendar for C/C department for an always-on topical view of workload and bandwidth.
  • Work closely with in-house producer to track team budgets and contracts and deliverables from external partners and freelancers.
  • Manage the work of third parties/consultants/contractors (as necessary).
  • Foster open communication across the C/C team through regular updates and meetings, ensuring a collaborative, motivated and high-performing work environment.
  • Develop processes to regularly share and merchandise C/C work with the larger organization.

Requirements

  • 4+ years of experience in Project Management, preferably with exposure to marketing, creative and/or publishing industries.
  • A thorough understanding of the project lifecycle in an agency or in-house environment with emphasis on digital and print media execution, video creation and website development.
  • Strong experience using a range of project management tools (Smartsheet, Basecamp, etc.).
  • Great interpersonal skills, a positive attitude, good energy and the ability to motivate others and resolve conflicts in a collaborative and fast-paced environment are a must.
  • Strong analytical, problem solving, negotiating, influencing, facilitation, prioritization, decision making and conflict resolution skills.
  • Proficient and highly comfortable using Microsoft Office Suite.
  • Strong written and verbal communication skills.
  • Attention to detail and the ability to focus under pressure.
Benefits
  • Hybrid Schedule: 3 days in-office (Tues/Wed required + 1 flex day); Fridays remote.
  • Generous Time Off: PTO days and sick time.
  • Holidays: up to 12 paid company holidays, plus extended Winter Break.
  • Floating Holiday: 1 per year, front-loaded.
  • Healthcare: Premium medical, dental, and vision plans, plus HRA and DCA.
  • Retirement & Development: Retirement savings plan and professional development opportunities.
  • Perks: Quarterly cell phone credit to subsidize your plan and monthly transit/ commuter allowance.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementproject lifecycledigital media executionprint media executionvideo creationwebsite developmentanalytical skillsproblem solvingnegotiatingdecision making
Soft Skills
interpersonal skillspositive attitudemotivationconflict resolutionfacilitationprioritizationattention to detailcommunication skills