New York Cares

Designer

• Manage a portfolio of community partners across New York City's five boroughs as the primary CR&PD contact
• Design, coordinate, and support regular volunteer programs and projects aligned with partner needs and community priorities
• Conduct partner kickoff calls, periodic check-ins, and site visits
• Provide strategic planning and guidance to elevate the partner experience
• Use partner and volunteer feedback and data to inform program design and improvements
• Maintain partner and project records in Salesforce
• Monitor portfolio activity, project engagement, and progress toward team goals using dashboards and tracking tools
• Expand project engagement across the community partner portfolio
• Collaborate with other New York Cares departments on partner strategy, volunteer placement, and shared priorities
• Support community-partner events and volunteer projects

Associate, Community Relations, Program Design