New York Blood Center

Product Manager

• The Senior Product Manager is an individual contributor and a core member of the Data & AI Product Innovation (DAPI) Product Discovery team, responsible for owning the full product lifecycle for a complex and strategic domain of data and AI products.
• Reporting to the Director, Product Discovery, this role leads continuous discovery, defines requirements, drives stakeholder alignment, and ensures that engineering investment is directed at problems worth solving.
• DAPI operates as a lean, high-performing team supporting multiple product domains simultaneously.
• The Senior Product Manager operates at the highest individual contributor level owing a cluster of complex, interconnected products while informally guiding the product practice and contributing to the development of less experienced team members.
• You must be capable of managing competing priorities, rapidly shifting context, and making sound product decisions with incomplete information.
• This role requires strong analytical self-sufficiency.
• You will define what success looks like for your products, partner with Analytics Engineers and Data Scientists to measure it, and use data to drive your own prioritization and discovery decisions.
• You will work with DAPI's embedded Analytics Engineering and Data Science teams to define, measure, and interpret product outcomes — bringing the domain context and analytical direction that makes that collaboration effective.
• You will work closely with all users from all business verticals, data and software engineering teams, data science and AI teams, as well as senior leadership — applying design thinking principles to uncover real user needs and translate them into product solutions.
• You are the voice of the user within the DAPI team and the voice of the team to the business.

Senior Product Manager

Director

• Lead a team of Product Managers, Analysts and Product Designers responsible for discovering and delivering digital and data solutions that create measurable value for the organization.
• Own the continuous discovery process—ensuring the team is solving problems worth solving, validating solutions before engineering investment, and reducing risk across four dimensions: value, usability, feasibility, and viability.
• Champion operational excellence by identifying opportunities to standardize and streamline processes, eliminate inefficiencies, and design solutions that reduce cost while improving outcomes.
• Actively explore how AI and intelligent automation can transform workflows, accelerate decision-making, and drive sustainable efficiency gains.
• Engage directly with clinical and operational users, frame problems clearly, and partner closely with Engineering, Data, Analytics, and Architecture to ensure solutions are aligned and impactful.
• Lead product discovery for AI-powered solutions—ensuring the team understands when AI is the right approach, how to validate AI product concepts with users, and how to design for trust, transparency, and human oversight.
• Define and communicate a clear product vision that aligns with organizational strategy and user needs.
• Identify high-impact opportunities by synthesizing insights from users, operations, data, and market trends.
• Own the product roadmap, balancing quick wins with long-term strategic bets.

Director, Product Discovery

Manager

• Oversee the delivery of IT support services across divisional and enterprise levels
• Ensure timely, efficient, and customer-focused operations through strong leadership and adherence to ITIL-based processes
• Partner closely with Infrastructure, Applications, and Information Security teams to maintain consistent service execution, clear communication, and high-quality outcomes
• Drive cross-divisional alignment, advances operational maturity, and strengthens collaboration among Service Delivery teams
• Support the resolution of conflicts within and between teams, fostering a culture of accountability, professionalism, and mutual respect
• Mentor and develop Service Delivery team leads to build leadership capability, improve communication practices, and strengthen engagement.
• Maintain effective communication with stakeholders at all levels to ensure awareness, responsiveness, and alignment with organizational objectives.

Senior Manager – IT Service Delivery

Vice President

• Provide strategic leadership and direction to the business unit, ensuring operational excellence, financial growth, and a competitive edge in the cell and gene therapy market.
• Develop and execute the business unit’s long-term vision, strategy, and business plan, focusing on growth in the cell and gene therapy space.
• Oversee CCS’ operations, ensuring the company delivers high-quality, scalable solutions for clients.
• Build and maintain strong relationships with existing and potential clients, identifying opportunities for growth and collaboration.
• Develop financial and business development strategies to drive growth, increase revenue, and optimize profitability while managing risk.

Senior Product Manager

Director, Product Discovery

Senior Manager – IT Service Delivery

Senior Vice President – Comprehensive Cell Solutions