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Director, Product Discovery
New York Blood CenterDirector of Product Discovery leading a team to drive product strategy and AI innovation in healthcare. Engaging cross-functional partners to deliver digital and data solutions at NYBCe.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading product discovery and design for AI-powered solutions within healthcare, leveraging deep domain knowledge in blood banking systems and operations. Proven ability to drive cross-functional collaboration and operational excellence while balancing strategic vision with hands-on execution.
Highest-signal resume keywords
Product ManagementAI-Powered SolutionsCross-Functional CollaborationAgile MethodologiesHealthcare Regulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DesignBusiness AnalysisRequirements EngineeringData AnalysisIntegration Mapping
Soft Skills
LeadershipCommunicationProblem-Solving
Tools & Technologies
FigmaConfluenceAzure DevOpsSQL
Certifications & Qualifications
Agile CertificationSCRUM Certification
Industry Keywords
Blood Banking SystemsHealthcare InformaticsRegulated IndustriesOperational ExcellenceLean Methodologies
Tech Stack
Tools & technologiesAzureSQL
About the role
Key responsibilities & impact- Lead a team of Product Managers, Analysts and Product Designers responsible for discovering and delivering digital and data solutions that create measurable value for the organization.
- Own the continuous discovery process—ensuring the team is solving problems worth solving, validating solutions before engineering investment, and reducing risk across four dimensions: value, usability, feasibility, and viability.
- Champion operational excellence by identifying opportunities to standardize and streamline processes, eliminate inefficiencies, and design solutions that reduce cost while improving outcomes.
- Actively explore how AI and intelligent automation can transform workflows, accelerate decision-making, and drive sustainable efficiency gains.
- Engage directly with clinical and operational users, frame problems clearly, and partner closely with Engineering, Data, Analytics, and Architecture to ensure solutions are aligned and impactful.
- Lead product discovery for AI-powered solutions—ensuring the team understands when AI is the right approach, how to validate AI product concepts with users, and how to design for trust, transparency, and human oversight.
- Define and communicate a clear product vision that aligns with organizational strategy and user needs.
- Identify high-impact opportunities by synthesizing insights from users, operations, data, and market trends.
- Own the product roadmap, balancing quick wins with long-term strategic bets.
Requirements
What you’ll need- Master’s degree required in Business, Data Science, Engineering, Healthcare Informatics, or a related field.
- 10+ years of progressive product management, product design, or related disciplines include business/systems analysis, and requirements engineering.
- Deep domain expertise in blood banking systems and operations (e.g., BECS, donor management, lab workflows, compliance requirements).
- Demonstrated success leading discovery and design for complex digital products within healthcare, life sciences, or other regulated industries.
- Proven ability to lead cross-functional collaboration across stakeholders, analysts, designers, and technical teams.
- Experience conducting independent systems and data analysis, including source validation and integration mapping.
- Hands-on experience with modern discovery and design tools (e.g., Figma, Confluence, Azure DevOps, SQL).
- Strong working knowledge of Agile and Lean methodologies and product delivery practices.
- Familiarity with healthcare regulatory frameworks (e.g., FDA, AABB, CLIA) as they relate to information systems and product requirements.
- Experience balancing strategic leadership with hands-on execution in a dynamic, mission-driven environment.
- Certification in Agile / SCRUM Methodology or the willingness to pursue them.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities