New Jersey HR Council

Program Manager

• Oversee all aspects of Middlesex HRC operations, including staffing, scheduling, program coordination, data collection, and quality assurance
• Provide on-site staffing for drop-in center operations including conducting harm reduction counseling sessions and staffing reception
• Lead mobile outreach programming, including direct service delivery and program development
• Lead clinical case planning with harm reduction team
• Lead care coordination processes including member transportation coordination (UberHealth) and member Letters of Support until Social Worker is onboarded
• Oversee New Jersey Department of Health database reporting and compliance requirements
• Provide direct supervision to Harm Reduction Specialists
• Conduct weekly coaching sessions with Middlesex HRC on-site staff as requested
• Facilitate staff training and professional development during team meetings
• Support Middlesex HRC staff in excellently implementing harm reduction best practices and organizational protocols
• Lead hiring of open Harm Reduction Specialists and Harm Reduction Manager (or Senior Manager) positions
• Train Social Worker, once hired, in existing processes and protocols
• Create and document mobile outreach program guide, including standard operating procedures
• Develop drop-in center program documentation and operational protocols
• Design and facilitate staff trainings on harm reduction practices, trauma-informed care, and program-specific topics
• Support continuous quality improvement initiatives
• Lead weekly Middlesex HRC program meetings and identify and implement opportunities for improved teamwork and collaboration
• Attend Monday all-staff meetings, participate in facilitation rotation, and contribute to organizational initiatives
• Participate in Executive Leadership Team

Associate Program Director, Clinical Services