Legal Supervisor, Paralegal Team
New Frontier Immigration Law
full-time
Posted on:
Location Type: Remote
Location: Arizona • United States
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About the role
- Conduct weekly 1-on-1 meetings with paralegals
- Provide ongoing coaching, feedback, and performance management
- Identify training needs and coordinate skill development opportunities
- Handle HR issues including attendance, conflicts, and performance improvement plans
- Take escalated client calls when team members need manager support or de-escalation
Requirements
- 3–5 years managing teams of 5-15+ people in high-volume, deadline-driven environments
- Proven track record of coaching, developing, and performance managing direct reports
- Comfortable holding team members accountable to standards, deadlines, and quality expectations
- Strong understanding of how to create, enforce, and refine checklists, SOPs, and quality standards
- Bilingual (Spanish/English) strongly preferred for client de-escalation and team support
Benefits
- Health insurance
- Professional development
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
coachingperformance managementfeedbackconflict resolutionaccountabilityteam managementtraining needs assessmentquality standards enforcementbilingual communication