Sales & Intake Manager
New Frontier Immigration Law
contract
Posted on:
Location Type: Hybrid
Location: Bogota • Colombia
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About the role
- Drive client acquisition through inbound and outbound sales strategies.
- Develop and execute sales plans to meet and exceed monthly revenue targets.
- Manage and optimize the full sales pipeline, from lead generation to retention.
- Conduct consultations with potential clients to qualify cases and build trust.
- Create and present compelling proposals and fee agreements aligned with firm standards.
- Oversee the entire client intake journey, ensuring a high conversion rate from lead to signed client.
- Ensure accurate data collection, documentation, and case evaluation.
- Collaborate closely with legal teams for seamless case handoffs and communication.
- Maintain compliance with all legal and ethical requirements throughout the intake process.
- Lead, coach, and develop a team of intake specialists and sales representatives.
- Establish clear performance goals, conduct regular coaching, and maintain accountability.
- Host team meetings and training sessions to uphold client communication excellence.
- Track and analyze key performance indicators (KPIs) such as conversion rates, lead response times, and client acquisition costs.
- Deliver clear, data-driven insights to leadership through weekly and monthly performance reports.
- Identify opportunities to improve sales performance and process efficiency.
Requirements
- Bilingual: English and Spanish required.
- 5+ years of sales management experience (legal services preferred).
- Proven record of exceeding sales goals and driving team performance.
- Proficiency with CRM systems (e.g., HubSpot, Clio Grow, Lawmatics).
- Strong understanding of legal ethics and client confidentiality.
- Exceptional communication, leadership, and analytical skills.
- Ability to work in a hybrid (remote + in-office) environment.
Benefits
- Opportunity to make a meaningful difference every day
- High-performing sales and intake team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales managementclient acquisitionlead generationdata analysisperformance trackingcase evaluationproposal creationsales strategy developmentcoachingprocess optimization
Soft skills
communicationleadershipanalytical skillsteam developmenttrust buildingaccountabilitycollaborationtrainingclient communication excellenceproblem-solving