New Flyer

Field Operations Supervisor

New Flyer

full-time

Posted on:

Location Type: Remote

Location: North Carolina • South Carolina • United States

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About the role

  • Responsible for the supervision of all field operations executed by the New Flyer Toronto, Ontario, Canada Service Org.
  • Executes on and oversees a field plan that exceeds the contract requirements for PDI, warranty and retrofit work.
  • Establish and manage a strong, successful customer relationship with TTC Transit at the depot level that ensures New Flyer successfully receives awards for future orders like awarded new e-bus order.
  • Understands and uses the New Flyer core values when working inside and outside the New Flyer organization.
  • Understands and follow Respectful Workplace rules.
  • Follow all applicable laws, arrive for assignments on time and follow all New Flyer travel policies.
  • Regularly travel to work site locations to oversee, understand and support field operations.
  • Be visible to field technicians and mechanics at their work sites.
  • Participate and support all meeting architecture applicable to New Flyer field operations in Toronto.
  • Oversee training plan for field technicians.
  • Organize and lead warranty repair, PDI and retrofit technician teams.
  • Communicate the status of field operations daily to the Regional Product Support Managers and Regional Director.
  • Acts as interim site manager during RPSM-s absence as assigned.
  • Report all issues affecting New Flyer product or business to the Regional Product Support Managers.
  • Review iBus website regularly.
  • Other duties as assigned.

Requirements

  • High School, 2 years College, Trade School or equivalent
  • 5 years work experience or equivalent
  • Some leadership experience
  • Inventory management experience
  • Transit bus electrical, mechanical, air system, hydraulic systems, HVAC systems, CAN/J1939, certifications/licenses preferred: 608 certification, ASE, CDL license.
  • Proficient with MS Office
Benefits
  • Company Paid Benefits:
  • (Health, Dental, & Vision) - Effective Day 1 of Employment!
  • Life Insurance
  • Paid STAT Holidays
  • Boot Allowance
  • On the job skill and development training
  • Ability to advance your career with a growing company
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inventory managementtransit bus electrical systemsmechanical systemsair systemshydraulic systemsHVAC systemsCAN/J1939
Soft Skills
leadershipcustomer relationship managementcommunicationorganization
Certifications
608 certificationASECDL license