New Flyer

Sales

• Lead cross-functional teams in reviewing customer specifications and developing competitive bid strategies aligned with evaluation criteria, customer sales strategies, and organizational risk management objectives.
• Coordinate and manage bid development activities within Teamcenter, including initiation and maintenance of the BidBOM for bids and options, while ensuring all tasks are completed accurately and on schedule.
• Prepare, coordinate, and submit complete proposal packages, including technical documentation, pricing proposals, contractual documents, compliance certifications, warranties, tooling and training proposals, and other required bid materials.
• Develop pricing recommendations based on project costs, competitive market conditions, and company profitability expectations while ensuring all required approvals are obtained.
• Monitor contract configuration changes throughout the pre-production process and ensure bid strategies remain aligned with project objectives and customer expectations.
• Maintain CRM records, sales funnel data, customer health dashboards, and forecasting documentation to support business planning and reporting activities.
• Lead post-bid reviews to evaluate wins and losses, identify improvement opportunities, and provide competitive market intelligence related to pricing, product features, and industry trends.
• Build and maintain strong relationships with customer procurement teams, serving as the primary point of contact during the bid process and supporting Regional Sales Managers in clarifying customer needs and expectations.
• Stay informed on industry standards, FTA requirements, and emerging bus technologies, while contributing input to internal change control and marketing support initiatives.

Technical Sales Manager

Software Engineer

• Completes design tasks and project assignments which support production activities.
• Coordinates own tasks to ensure schedule and dates are met considering vendor and production lead times. Includes maintaining task status and recording time on each task.
• Creates designs that meet customer specifications, Technical Summaries, other contracts documents and ensure designs are within manufacturing abilities.
• Ensures compliance with design criteria and all applicable regulations.
• Completes or initiates controlled testing of components and installations in order to meet contractual obligations, ensure product reliability and verify component fit.
• Completes technical drawings and release documents in accordance with Engineering procedures and ENAs (Notices of Action).
• Provides Engineering support to Production, Quality Assurance, Customer Service Support, and other departments as required.
• Interacts with vendors and customers on design related issues. Ensures that, where applicable, there are documents of vendor approval on new installations or applications.

Engineering Designer, All Levels

Full-stack Engineer

• Supervises employees of the section to ensure completion of all assigned tasks to New Flyer standards.
• Balances task assignments between section members to ensure deadlines are met.
• Completes Engineering design tasks to support production.
• Coordinates own tasks to ensure deadlines are met. Includes maintaining a task status and recording time spent on each task.
• Creates engineering designs to meet customer specifications and production requirements for manufacturability.
• Coordinates trial installations of designs to ensure customer expectations are met and ensure product reliability and verify component fit.
• Completes engineering drawings and release documentation in accordance with the Engineering procedures.
• Provides engineering support to Production, Quality Assurance, Customer Service Support, Purchasing and other departments in all facilities as required.
• Interacts with vendors and customers on design related issues.
• Checks, and/or approves engineering documents as authorized.
• Perform annual employee performance reviews for the direct reports.

Engineering Technical Lead

Manager

• Must understand the full requirements of each customer contract as assigned.
• Develop a project plan, identify project timelines, and track status of work vs. plan (includes staying current with program plan).
• Provide daily operational guidance to cross-functional departments relative to the completion of contracts from initial strategy to post delivery.
• Address and resolve project issues that may arise and manage critical project timelines.
• Conduct weekly project meetings with internal/external stakeholders. Must record and publish minutes of each meeting that include actions, owner, and due dates.
• Must ensure calibration of the contract with the customer and internal stakeholders on both bus and contract deliverables.
• Complete all required project documentation, especially project status milestone update and updates for weekly Exec Ops meetings.
• Work within key controls identified under this area of responsibility in support of compliance to financial reporting.
• Work with customers to confirm final bus configuration and work closely with Field Services and others until completion of final bus acceptance.
• Engage in the meaningful development of personal Management by Objectives (MBO) criteria and execute your work to achieve these goals.
• Work within established policies and processes to ensure goals and objectives for all regulatory and legal requirements are met, including organizational, Quality, Environmental, Health, and Safety programs.
• Identify opportunities for process improvements.

Customer Programs Manager

Mechanical Engineer

• Strategize, evaluate, develop, and execute innovative diagnostic methods that will improve the tools that NFI Group employees have for understanding the nature of vehicle electrical system issues in our transit and coach vehicles
• Monitor the prevalence of different vehicle electrical system issues across our fleets and devise solutions to mitigate those issues
• Assess new systems, features, and components for proper diagnostic capability and address any gaps found
• Prepare data and create reports on project status related to diagnostic capability and address any gaps found
• Establish effective communication, cooperation, and information flow with other groups and departments
• Provide engineering support to Production, Quality Assurance, Customer Service and others as required
• Interact with vendors and customers on design related issues and document vendor approvals
• Complete diagnostic testing of components and system to meet system & vendor requirements
• Assists Designer / Draft person on tasks as required by Design Manager
• Other duties as assigned

Design Engineer – Junior, Intermediate

• Oversee the end-to-end process of launching new products.
• Collaborate with cross-functional teams, manage project timelines, and ensure successful product launches from design to market introduction.
• Co-own the PDP Phase with NPD, including deliverables, gate reviews, and readiness documentation, ensure all functions follow processes and establish manufacturing readiness levels/tiers.
• Work with Engineering, Manufacturing, Marketing, Tooling and Sourcing teams to execute launch plans, manufacturing readiness levels and launch tiers.
• Identify potential risks and develop strategies to ensure smooth launches, including equipment, diagnostics, and training from plant readiness.
• Oversee quality plan execution, documentation is audit ready, and leading procedures and inspections plans.
• Participate in NDI meetings to address issues, release long lead-time items early, and verify BOM structures.
• Provide feedback on designs, BOM structures, sub-assemblies, and manufacturing capabilities for U.S. and Canada.
• Support sales with customer-facing information related to the launch.
• Develop cut-in timeframes and collaborate with Sales and Marketing to prepare for the market introduction.
• Lead the transition of projects from planning to execution, including KPI summaries and remaining risk dispositions.
• Identify special processes or new systems required and collaborate with teams to ensure high-quality business processes.

New Product Introduction Launch Manager

• Co-own the PDP Phase with NPD, including deliverables, gate reviews, and readiness documentation.
• Work with Engineering, Manufacturing, Marketing, Tooling and Sourcing teams to execute launch plans.
• Identify potential risks and develop strategies to ensure smooth launches.
• Oversee quality plan execution, documentation is audit ready.
• Participate in NDI meetings to address issues and verify BOM structures.
• Provide feedback on designs, BOM structures, sub-assemblies, and manufacturing capabilities.
• Support sales with customer facing information related to the launch.
• Develop cut-in timeframes and roll out across plants.
• Lead the transition of projects from planning to execution.