Digital Product, Account Manager
New Era Technology
contract
Posted on:
Location Type: Hybrid
Location: United States
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Tech Stack
About the role
- Provide project management leadership for the website portfolio, including defining, overseeing, and maintaining master project timelines using project management software.
- Champion continuous product discovery and delivery, validating solutions for value, usability, feasibility, and customer-centricity.
- Ensure web launch readiness and support ongoing website launches, maintaining standards for purposeful, relevant, and intuitive experiences.
- Track site performance and analytics, providing actionable insights to improve user experience, engagement, and business outcomes.
- Maintain frequent, effective communication with stakeholders, setting expectations, negotiating priorities, and consolidating feedback.
- Proactively identify and resolve risks and issues before they impact business outcomes.
- Apply accessibility principles and inclusive design practices while ensuring compliance with internal processes and global digital regulatory requirements (e.g., GDPR, CCPA).
Requirements
- 5+ years of experience in digital product management, project management, UX testing, digital agency, or similar strategic roles.
- Demonstrable expertise managing digital products and web projects with cross-functional partners, including experience with Adobe AEM, EDS, or similar platforms.
- Experience with website launches, redesigns, and integration of multiple digital properties.
- Strong understanding of UX principles, accessibility, and digital design best practices.
- Proven ability to manage multiple projects simultaneously, balancing priorities and deadlines
- Preferred: Experience in pharmaceutical brand launches, operational compliance within the pharma industry, and knowledge of internal content approval processes (MLR review steps).
- Must be legally authorized to be employed in the United States.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementdigital product managementUX testingwebsite launchesdigital design best practicesaccessibility principlesinclusive design practicessite performance analyticsrisk managementstakeholder communication
Soft Skills
leadershipnegotiationprioritizationproblem-solvingeffective communicationcollaborationcustomer-centricitytime managementadaptabilityinsight generation