New Era Technology

Inside Account Manager – Midmarket

New Era Technology

full-time

Posted on:

Location Type: Hybrid

Location: United States

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About the role

  • Manage opportunities through the entire sales cycle, working with cross-functional teams as necessary, and serve as the primary customer contact for midmarket customers.
  • Proactive Lead demand generation activities with existing midmarket customers to expand wallet share of New Era’s strategic solution portfolio.
  • Achieve monthly and daily goals:
  • Researched and aligned calls per day to existing midmarket customers based on existing solutions and upgrades/upsells/organic growth expectations
  • Meetings per Month (phone, virtual) – Target agenda is established prior to meeting. All information notes post-meeting managed within CRM.
  • Qualified Opportunities per month
  • Develop and cultivate client relationships with both existing and new customers.
  • Respond to customer requests in a timely manner.
  • Update CRM with accurate information regarding customer profiles, opportunity information and contract information.
  • Support agreement renewals of midmarket customers with delivered services and solutions, as required
  • Participate collaboratively in Sales team meetings, as required

Requirements

  • BS in Sales, Business Administration, or relevant field preferred
  • Proven work experience in business operations, sales operations, or inside sales
  • Proven strong analytical and organizational skills
  • Must be able to communicate effectively in English through written and verbal channels.
Benefits
  • Medical
  • Dental
  • Vision
  • 401k with a fully vested match
  • Flexible Time Off (FTO) policy. This reflects our continued commitment to supporting work-life balance, simplifying our time-off programs, and trusting our employees to manage their time responsibly while meeting business needs. No accruals or balances, as time off is not tracked or banked.
  • 5 different Flexible Spending account options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRMdemand generationsales cycle managementcustomer relationship managementanalytical skillsorganizational skills
Soft Skills
communication skillscollaborationrelationship buildingcustomer service
Certifications
BS in SalesBS in Business Administration