New Era Technology

Inside Account Manager – Midmarket

New Era Technology

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Manage opportunities through the entire sales cycle, working with cross-functional teams as necessary, and serve as the primary customer contact for midmarket customers.
  • Proactive Lead demand generation activities with existing midmarket customers to expand wallet share of New Era’s strategic solution portfolio.
  • Achieve monthly and daily goals:
  • Researched and aligned calls per day to existing midmarket customers based on existing solutions and upgrades/upsells/organic growth expectations
  • Meetings per Month (phone, virtual) – Target agenda is established prior to meeting. All information notes post-meeting managed within CRM.
  • Qualified Opportunities per month
  • Develop and cultivate client relationships with both existing and new customers.
  • Respond to customer requests in a timely manner.
  • Update CRM with accurate information regarding customer profiles, opportunity information and contract information.
  • Support agreement renewals of midmarket customers with delivered services and solutions, as required
  • Participate collaboratively in Sales team meetings, as required

Requirements

  • BS in Sales, Business Administration, or relevant field preferred
  • Proven work experience in business operations, sales operations, or inside sales
  • Proven strong analytical and organizational skills
  • General understanding of Technology services and offerings in a business environment.
  • Proficient in Microsoft Office, ZoomInfo and CRM
  • Understanding of how to leverage LinkedIn and other platforms in social selling
  • Exceptional organizational skills and high energy
  • Excellent communication skills – able to deliver clear, concise messaging to executive stakeholders
  • Must be able to ask probing questions and gather information/research
  • Must be ambitious, persistent, and consistent
  • Must be goal oriented with an ability to focus on a goal and achieve that goal.
Benefits
  • Medical
  • Dental
  • Vision
  • 401k with a fully vested match
  • Flexible Time Off (FTO) policy. This reflects our continued commitment to supporting work-life balance, simplifying our time-off programs, and trusting our employees to manage their time responsibly while meeting business needs. No accruals or balances, as time off is not tracked or banked.
  • 5 different Flexible Spending account options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales operationsbusiness operationsanalytical skillsorganizational skillstechnology servicessocial selling
Soft skills
communication skillsrelationship buildinggoal orientedambitiouspersistentconsistenthigh energy
Certifications
BS in SalesBS in Business Administration