New England Life Care

Administrative Assistant

• Assign incoming faxes and Explanations of Benefits and route them to the appropriate departments/charts
• Attach insurance authorization responses to patient charts in EMR
• Maintain our MD database and referral source database in EMR
• Provides clerical support for mailings & scanning for the Reimbursement Department
• Ensures that confidentiality of patient information is maintained in accordance with state and HIPAA Privacy and Security regulations
• Effectively communicates with branch managers for staff schedules
• Maintains level of productivity and meets outlined performance standards without jeopardizing quality; uses time effectively to consistently accomplish objectives and meet deadlines; organizes workload for requirements of the job; sets priorities and discriminates between important and unimportant matters; anticipates needs/problems; maintains attention to detail.

Reimbursement Administrative Coordinator