Location: Remote • California, Colorado, Florida, Illinois, Missouri, Montana, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, Wisconsin • 🇺🇸 United States
Lead new client onboarding logistics — staffing project teams, scheduling internal and external kick-off calls, and making sure client products and assets get where they need to go.
Partner with Producers and Account Managers to track timelines, deliverables, and resourcing across multiple projects.
Coordinate cross-functional communication between creative, strategy, and client teams to keep projects on track and organized.
Manage project documentation, schedules, and status updates so teams always know what’s next.
Support with operational workflows — from asset tracking to vendor coordination — to keep Donut projects running like clockwork.
Partner with department leads on large-scale, cross-functional initiatives that span creative, strategy, and operations.
Using project management tools like Asana to help plan, track, and optimize these cross-functional initiatives.
Help audit, build, and improve Donut’s internal reporting systems
Lead monthly reporting processes, including production expense tracking, client invoicing (AR), and contractor invoicing.
Own key operational workflows such as platform onboarding/offboarding, seat audits, and asset tracking.
Maintain clean documentation, schedules, and updates so stakeholders always know what’s next.
Lead new client onboarding logistics — from staffing project teams to scheduling kickoffs and ensuring assets are received and organized.
Jump in where needed to help the team stay agile, efficient, and ahead of deadlines.
Requirements
1–2 years of experience in project coordination, production, or creative operations (agency or in-house studio experience a plus).
Strong organizational and time-management skills — you can juggle multiple priorities without dropping the ball.
Comfortable working in project management tools (Asana, Monday.com, or similar).
Proficiency with Google Workspace (Docs, Sheets, Slides) and general comfort navigating new platforms and tools.
Clear, confident communicator — both written and verbal.
A collaborative, solutions-oriented mindset — you enjoy bringing order to creative chaos.
A proactive mindset — you don’t wait to be told what to do, you identify the next step and go
Passion for creative production, content, and helping teams do their best work
Benefits
Laptop (choice of Mac or PC) & office equipment provided
Remote/Flex day schedule
Laid back office environment
The coolest team ;)
Fun company events & off-sites
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.