L2 Cloud Engineer
New Charter Technologies
full-time
Posted on:
Location Type: Remote
Location: Colorado • Montana • United States
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Salary
💰 $90,000 - $100,000 per year
About the role
- Serve as escalation support for Tier 1 cloud-related tickets
- Administer and maintain Azure infrastructure resources
- Support Microsoft 365 tenant configuration and issue resolution
- Troubleshoot identity, MFA, and Conditional Access issues
- Manage RBAC role assignments under established standards
- Execute cloud configuration changes following documented processes
- Assist in developing and maintaining PowerShell scripts
- Document solutions and contribute to process improvement
- Collaborate with Tier 3 engineers on complex escalations
Requirements
- 2-4 years of progressive IT experience
- Hands-on Azure and Microsoft 365 administration
- Managing user accounts and licensing
- Troubleshooting authentication and identity issues
- Working with Azure networking fundamentals
- Supporting security controls under established standards
- Strong troubleshooting methodology
- Clear documentation skills
- Experience in MSP-style environments
Benefits
- Employee benefits
- Growth and learning initiatives
- Company innovation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Azure administrationMicrosoft 365 administrationPowerShell scriptingRBAC managementMFA troubleshootingConditional Access troubleshootingCloud configurationNetworking fundamentalsUser account managementLicensing management
Soft Skills
Troubleshooting methodologyDocumentation skillsCollaboration