New Balance

Manager

• Act as the central point of contact for global planning teams, ensuring system support and customer success.
• Manage day-to-day system operations, troubleshoot issues, and oversee resolution tracking.
• Drive the planning systems roadmap and advancement, ensuring alignment with business goals and operational needs.
• Monitor and resolve data flow issues across PLM, ERP, and planning systems.
• Lead UAT planning, scenario development, and execution.
• Support user training and maintain SOP documentation for integrated systems.
• Stay current with platform updates, AI/ML features, and industry trends to drive continuous improvement.
• Lead, support and develop direct report(s)

Global Planning Systems Manager, Digital Solutions