Director of Dispatch Operations
Nevoya
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Job Level
About the role
- Directly lead and develop a team of dispatchers and load planners
- Build and enforce dispatch protocols
- Own the daily ops board, ensuring all loads are covered
- Triage and resolve operational escalations quickly
- Own the weekly and daily load planning process
- Serve as the operational leader for all CDL drivers
- Track and actively manage driver productivity metrics
- Coach dispatchers to proactively monitor HOS and ELD data
- Own on-time performance as an operational KPI
Requirements
- 7+ years in transportation operations with significant carrier-side experience
- Proven track record managing a dispatch team (5+ years of experience leading teams)
- Direct CDL driver management experience
- Deep knowledge of DOT/FMCSA compliance
- Experience in truckload operations; drayage or port experience a strong plus
- Demonstrated ability to manage operational planning in a dynamic environment
Benefits
- Competitive salary
- Meaningful equity in an early-stage venture-backed company
- Comprehensive benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
dispatch protocolsload planningdriver productivity metricsHOS monitoringELD data managementoperational KPI managementtransportation operationstruckload operationsdrayage experienceport experience
Soft Skills
team leadershipcoachingproblem-solvingcommunicationoperational managementdynamic environment adaptability