NeuroFlow

Government Program Manager

NeuroFlow

full-time

Posted on:

Location Type: Remote

Location: Remote • Pennsylvania • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Lead Government Account Strategy: Own overall relationship management for federal and state accounts, developing trusted partnerships with government program offices and its staff.
  • Drive Contract Performance and Growth: Manage requirements for contract maintenance and deliverables ensuring compliance with federal regulations, meeting performance metrics, and identifying opportunities for contract modifications, extensions, and expansions.
  • Oversee Multi-Workstream Program Delivery: Plan and execute complex government programs across multiple sites, facilities, or jurisdictions, ensuring deliverables align with Statement of Work requirements, agency timelines, and federal performance standards.
  • Translate Agency Requirements Internally: Serve as the voice of the government customer, partnering with product, operations, compliance, and legal teams to ensure NeuroFlow capabilities meet evolving public-sector needs and procurement standards.
  • Serve as a Government Liaison: Act as the principal point of contact for agency partners, leading regular program reviews, responding to government inquiries, and managing escalations in accordance with contract terms and agency protocols.
  • Ensure Federal Compliance and Reporting: Maintain adherence to government contract requirements including regulations, data security standards, and agency-specific reporting obligations.
  • Manage Performance-Based Contracts: Manage, document, track, and report government KPIs and quality metrics, conducting data analysis to demonstrate program outcomes and support evidence-based decision-making for agency stakeholders.
  • Lead Government Stakeholder Engagement: Facilitate briefings with appropriate agency stakeholders representing NeuroFlow's value proposition and program impact to public-sector audiences.
  • Build Government-Specific Processes: Develop and refine program management frameworks, compliance documentation, and best practices tailored to federal and state contracting environments.

Requirements

  • 4–6 years of experience in government program management, federal account management, or client success roles supporting VA, DoD, HHS, or state/local health agencies.
  • Demonstrated success managing federal or state contracts, including prime or subcontractor experience with performance-based service agreements.
  • Knowledge of the federal government procurement cycles, compliance frameworks (HIPAA, FedRAMP, FISMA), and agency reporting requirements.
  • Proven ability to manage complex stakeholder relationships within government hierarchy.
  • Strong analytical skills with experience tracking government performance metrics, preparing agency-required reports, and responding to formal contract deliverables.
  • Excellent written and verbal communication skills for government audiences, including ability to prepare briefing documents and formal correspondence.
Benefits
  • Flexible work schedule
  • unlimited PTO
  • physical and mental wellness benefits
  • medical coverage
  • parental leave
  • 401K
  • company-sponsored events
  • referral program
  • onsite gym
  • dog friendly office
  • snacks in the office
  • commuter benefits
  • onsite massages.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
government program managementcontract managementdata analysisperformance metrics trackingcompliance documentationreport preparationstakeholder engagementprogram management frameworkscontract deliverablesperformance-based service agreements
Soft skills
relationship managementcommunication skillsanalytical skillsproblem-solvingleadershipcollaborationnegotiationorganizational skillsadaptabilitycustomer service
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