Assist with project planning by supporting the monitoring, execution and communication of project milestones and deliverables.
Assist with the development of government stakeholder relationships to support the goals of customer retention.
Help demonstrate client value and support execution of renewal opportunities, balancing customer requests while keeping the business needs of NeuroFlow top of mind.
Assist with cross-functional collaboration to ensure that customer feedback is being shared and acted upon by the appropriate group to support the management of government relationships to help ensure execution against customer performance expectations.
Assist with the monitoring of customer success goals and documentation of renewal risks.
Assist with development of best practices for internal processes.
Assist with account management client activities to help ensure deliverables are being met.
Assist with representing PM and/or other project area representatives in meetings and communicate content to PM and team when necessary.
Requirements
1–3 years of relevant experience in program management, business analysis, or client success roles supporting government or healthcare initiatives.
Basic understanding of government procurement, data privacy regulations, and reporting standards.
Ability to work both independently and collaboratively in a mission-oriented, remote-friendly environment.
Benefits
Flexible work schedule
Unlimited PTO
Physical and mental wellness benefits
Medical coverage
Parental leave
401K
Company-sponsored events
Referral program
Onsite gym
Dog friendly office
Snacks in the office
Commuter benefits
Onsite massages.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementbusiness analysisclient successgovernment procurementdata privacy regulationsreporting standards