IT Project Manager – m/f/d
netzbest GmbH
Cloud
Service Manager, IT
netzbest GmbH
full-time
Posted on:
Location Type: Hybrid
Location: Berlin • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Primary point of contact for decision-makers at our clients for all technical and service-related matters
- Advise clients on IT-as-a-Service solutions (hardware & software)
- Gather requirements, perform technical evaluations and support optimizations of existing processes
- Oversee and manage Service Level Management, reporting and monitoring of services used by the client
- Coordinate with internal and external teams and interfaces
- Identify opportunities for improvement and new business opportunities
Requirements
- Prior experience in an IT environment, ideally in client support or service management
- Technical understanding, with a particular interest in cloud technologies
- Completed degree (e.g., Computer Science, Business Informatics) or a comparable technical qualification
- Independent, structured and solution-oriented working style
- Strong communication skills, organizational talent and high interpersonal skills
- Business-fluent German and good English skills
Benefits
- High degree of autonomy, exceptional team spirit and flat hierarchies
- Fair compensation, permanent employment contract and individual performance agreements
- Flexible working conditions (e.g., part-time models and remote work)
- Work from a Kreuzberg loft in a prime location or remotely, with quarterly on-site visits to Berlin covered by the company
- Company-wide summer and Christmas parties in Berlin
- Membership in Urban Sports Club or Hansefit
- Company pension scheme with DYNO
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT-as-a-Servicecloud technologiestechnical evaluationsService Level Management
Soft skills
communication skillsorganizational talentinterpersonal skillsindependent working stylestructured working stylesolution-oriented working style
Certifications
degree in Computer Sciencedegree in Business Informaticscomparable technical qualification
